Social Service Technician

State of Montana • Missoula, MT

2d • Hybrid

About The Position

This position provides assistance to the Child Protection Specialist in delivering family-centered services within a trauma-informed system to assure safety, permanency, and well-being for children who are at risk of or have been subjected to child maltreatment. Responsibilities of this position include: 1) Providing oral and written reports to the Child Protection Specialists regarding contacts with children and families in an effort to achieve positive outcomes; 2) Schedules and coordinates appointments and meetings; 3) Supervises and documents parent/child interactions during visitations; and 4) Assists in meeting documentation requirements to assure compliance with statutory and policy requirements regarding safety, permanency, and well-being.

Requirements

• Basic knowledge of child development
• Basic knowledge of parenting skills
• Ability to develop respectful, constructive, and cooperative working relationships with others and engage families and children
• Ability to be aware of others’ reactions and understand why they react as they do
• Ability to communicate both orally and in writing
• Ability to apply general rules to specific problems
• Ability to maintain confidentiality
• Ability to operate a personal computer and general office equipment as necessary to complete essential functions, including using spreadsheet, word processing, database, email, internet and other computer programs
• High school diploma or the equivalent
• Two years of social services work experience, or other directly-related work experience, working with children and families in difficult and sometimes volatile situations

Nice To Haves

• Experience working with tribal government entities and/or other organizations of native peoples is highly preferred

Responsibilities

• Providing oral and written reports to the Child Protection Specialists regarding contacts with children and families in an effort to achieve positive outcomes
• Schedules and coordinates appointments and meetings
• Supervises and documents parent/child interactions during visitations
• Assists in meeting documentation requirements to assure compliance with statutory and policy requirements regarding safety, permanency, and well-being

Benefits

• healthcare coverage
• retirement plans
• paid vacation
• sick leave
• holidays
• work/life balance
• eligibility to participate in the Public Service Loan Forgiveness (PSLF) program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED