Social Service Technician

State of Montana • Missoula, MT

2d • Hybrid

About The Position

This position provides assistance to the Child Protection Specialist in delivering family-centered services within a trauma-informed system to assure safety, permanency, and well-being for children who are at risk of or have been subjected to child maltreatment. The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child & Family Services. Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

Requirements

• Basic knowledge of child development.
• Basic knowledge of parenting skills.
• Ability to develop respectful, constructive, and cooperative working relationships with others and engage families and children.
• Ability to be aware of others’ reactions and understand why they react as they do.
• Ability to communicate both orally and in writing.
• Ability to apply general rules to specific problems.
• Ability to maintain confidentiality.
• Ability to operate a personal computer and general office equipment as necessary to complete essential functions, including using spreadsheet, word processing, database, email, internet and other computer programs.
• High school diploma or the equivalent.
• Two years of social services work experience, or other directly-related work experience, working with children and families in difficult and sometimes volatile situations.

Nice To Haves

• Experience working with tribal government entities and/or other organizations of native peoples is highly preferred.
• Other combinations of related education and experience may be considered on a case-by-case basis.

Responsibilities

• Providing oral and written reports to the Child Protection Specialists regarding contacts with children and families in an effort to achieve positive outcomes
• Schedules and coordinates appointments and meetings
• Supervises and documents parent/child interactions during visitations
• Assists in meeting documentation requirements to assure compliance with statutory and policy requirements regarding safety, permanency, and well-being

Benefits

• healthcare coverage
• retirement plans
• paid vacation
• sick leave
• holidays
• work/life balance
• eligibility to participate in the Public Service Loan Forgiveness (PSLF) program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED