DSHS HCLA WA Cares Fund Supervisor - Social Service Specialist 5

State of Washington•Pierce County – Lakewood, WA

6d•Onsite

About The Position

DSHS HCLA WA Cares Fund Supervisor - Social Service Specialist 5. Location: This position reports to the Pierce County office in Lakewood. Make a meaningful impact in long-term care policy by embracing this thrilling opportunity. The WA Cares Fund is the first of its kind in the United States, showcasing why Washington State leads the nation in long-term care initiatives. Created by the WA State Legislature, the WA Cares Fund (WCF) offers affordable long-term care insurance coverage to all working Washingtonians. This is a rare opportunity to become one of the founding team members as we introduce the nation’s first long-term services and supports social insurance program. DSHS’s Home & Community Living Administration (HCLA) WCF is hiring key team members now to assist as we move toward the full implementation of the program. The innovative work that you do now will aid qualified people and their authorized representatives to apply for and access their earned benefits that help pay for daily-living activities. Your experience, knowledge, and skills make a difference. In this role, you will be responsible for prioritizing, auditing, and reviewing assignments to a unit of Social Service Specialists. You will provide coaching, consultation and direction, supporting staff to ensure the best customer experience possible. While honoring an individual’s choice while meeting program and quality needs. We invite you to partner with us in this meaningful work. We’re seeking someone who is a leader, collaborator, motivator, and skilled communicator who can build rapport, supervise, coach, and mentor others. In this role, you will foster strong relationships and partnerships with a wide range of providers, community-based organizations, and stakeholders, while enhancing the trust of those we serve through the delivery of vital government services.

Requirements

Current DSHS employees that meet the following criteria: Nine years of professional/practical social service experience performing functions equivalent to a Social Service Specialist 2.
OR A bachelor’s degree in criminal justice, social services, human services, behavioral sciences, or an allied field, AND five years of paid social service experience performing functions equivalent to a Social Service Specialist 2.
OR A master’s degree in social services, human services, behavioral sciences, or an allied field AND one year of paid social service experience equivalent Social Service Specialist 3.
OR One year of experience as a Social Service Specialist 4.
OR Two years as a Social Service Specialist 3.
OR Four years as a Social Service Specialist 2.
A two year Master's degree in one of the above fields that included a practicum may be substituted for one year of paid social service experience.
Employees must successfully complete the formal training course sponsored by their division within eighteen months of their appointment.
Employees driving on state business must have a valid driver's license.
Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Fairness, access, and social justice commitment to your work with DSHS.

Nice To Haves

A leader, collaborator, motivator, and skilled communicator who can build rapport, supervise, coach, and mentor others.

Responsibilities

Recruit, hire, train, and evaluate staff on performance and adherence to applicable laws, policies, and procedures.
Set expectations for performance of unit staff and prepare written performance evaluations.
Meet regularly with staff one-on-one.
Assign, prioritize, audit, and review work assignments of Social Service Specialists, ensuring clients receive quality services that meet their needs and recognize their capabilities and choices through timely and responsive assessment, service delivery, reassessment, and case management.
Evaluate training needs for staff and provides training and guidance to staff on program requirement and policy.
Provide comprehensive training to the team on the proper use and application of GetCare assessment tools to ensure accuracy, consistency, and compliance with WA Cares Standards.
Ensure GetCare assessments are done accurately and timely.
Conduct ongoing reviews of worker's case records ensuring complete and accurate assessments and service plans, as well as documentation of case activity.
Prepare written oral reports, documentation, and forms as required for program areas supervised.
Analyze available information and various reports needed to develop and track performance measures and outcomes in order to equitably distribute workload, correct errors, and identify trends.
Prepare, appear and testify in judicial and administrative hearing proceedings as required or upon request.
Collaborate with other organizations, agencies, and community stakeholders.
Provides information, technical assistance and consultation to agencies and organizations on WA Cares Fund through public presentations and agency coordination meetings.