Social Service Designee/ Admissions Coordinator

ONeill ManagementNorth Olmsted, OH
Onsite

About The Position

O'Neill Healthcare North Olmsted is currently seeking a Social Service Designee/ Admissions Coordinator to join their team. This is a family-owned and operated healthcare community providing senior care with a commitment to delivering the highest quality of care in the most personalized way possible. They value their residents, families, and communities, and focus on innovations in services and employee well-being and professional growth. The company is recognized as one of the finest healthcare centers in Northeastern Ohio, ranking in the top 10 percent of all nursing homes in the State of Ohio for resident satisfaction and earning the CMS 5-Star Rating.

Requirements

  • Excellent computer skills.

Responsibilities

  • Provide initial and ongoing social service to resident, families, and staff through room visits, staff meetings, and other interactions throughout the facility.
  • Perform all duties involved in resident advocacy.
  • Ensure the resident's psychosocial needs are being met.
  • Provide a continuing assessment of the resident care plan by direct contact with family members on a regular basis and maintaining a friendly, supportive relationship (1 to 1, family meetings). Notify the family/responsible party of scheduled care conferences, encourage them to remain involved in the care and life of a resident, and inform them of any change in the resident's psychosocial well-being.
  • Maintain proper documentation and perform general duties.
  • Conduct MDS's and assessments as needed.
  • Assist with planning the resident's discharge.
  • In charge of managed care updates for skilled residents.
  • Works as the primary contact and representative of the facility with Hospital Case Managers, Social Workers, Physicians, Liaisons, potential residents, and their families, before and during the admission process.
  • Exercises discretion and independent judgment in the facility's decision-making process of accepting or denying all referrals for admission into the facility.
  • Facilitate and coordinate daily with the Director of Nursing, providing relevant medical information regarding potential admissions from hospitals, family members, and responsible parties on all patient admissions.
  • Assist the resident and/or families in making appropriate admission decisions for rehabilitation by providing pertinent information and tours as needed.
  • Respond to all phone, email, and walk-in tours and record all inquiries about the facility.
  • Attend daily department head meetings, updating daily census and admissions.
  • Gather admission information and complete monthly reports.
  • Must project a positive attitude and promote the facility and its staff/residents in a positive manner.
  • Attend social events and conferences as deemed necessary by the Administrator.

Benefits

  • Tuition Reimbursement
  • Medical, dental and vision
  • 401k with Company Match and Profit Sharing
  • Free Financial Advisors Available with Participation
  • Hourly bonuses for picking up outside of normally scheduled shifts.
  • PTO available after 90 days.
  • Anniversary Dinners/Luncheons
  • Annual Cleveland Guardians Outing
  • Annual Cleveland Cavs Outing
  • Wellness program – Discounted medical insurance and $ bonuses twice a year
  • Recognition weeks for all departments
  • Employee Exceptional Service cards
  • Annual Employee off-site Christmas Party (when applicable)
  • Regular Staff Cookouts during summer months
  • Family-oriented resident/staff events throughout the year (trick or treat, Easter egg hunt, fall festivals, etc.)
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