Social Service Coordinator- 8 Diamonds Apartments

Better Tomorrows • Philadelphia, PA

2d • Onsite

About The Position

The Social Services Coordinator - Family Department at 8 Diamonds Apartments reports to the Regional Associate Director. This role is responsible for facilitating services that enhance the quality of life for affordable housing residents, promoting cultural appreciation, diversity, and resident involvement to create a safe and positive living environment. The coordinator provides basic case management and coordinates programs and events focused on Health, Wellness and Nutrition; Academic Support, Financial Literacy, Job Readiness, and Social and Community Engagement.

Requirements

• Proficiency in Google Workspace, Microsoft Office Suite, and general computer software.
• Strong written and verbal communication skills.
• Project Planning Skills and Knowledge.
• Ability to work independently and manage priorities effectively.
• Minimum one (1) to three (3) years’ work experience in Social Services or related field.
• High School Diploma/GED required.

Nice To Haves

• Bachelor’s degree in Social Work, Education, or related field is preferred.
• Knowledge of ETO or similar database experience preferred.

Responsibilities

• Facilitate or coordinate programs, activities, and social services for children and adults utilizing community resources and agencies, including Out-of-School Time Programs, resident education programs, Job Readiness and financial literacy programs, health and wellness programs, and social engagement events.
• Develop and utilize resource files for making referrals for residents in need of specific services and provide follow-up.
• Engage and develop community partnerships and/or volunteers to facilitate or support programming.
• Lead on-site food distribution programs.
• Create service goals and plans with residents and support them in achieving these goals, including conducting wellness checks.
• Daily use of data systems to track case management progress, demographic information, and monthly program attendance.
• Publish and distribute monthly community newsletters and calendars to residents.
• Provide customer service to partner property management, assisting residents with lease compliance.
• Follow Healthy Homes Program procedures to ensure resident compliance with housing inspections.
• Manage, track, and use the site budget according to financial procedures.
• Provide technical assistance to resident associations.
• Attend mandatory training/conferences, which may require overnight stays.
• Perform other duties as assigned.

Benefits

• Comprehensive Health Coverage - Full medical, dental, and vision insurance for you and your dependents.
• Retirement Savings - A 401k plan with a company match.
• Generous paid time off - Fifteen (15 days) of vacation accrued annually, 5 sick days, 2 personal days, paid birthday, 13 paid holidays.
• Employer-Paid Basic Life Insurance (1x annual salary - max $50k).
• Life Insurance and Disability Insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED