Social Service Coordinator - 8 Locust

Better Tomorrows•Philadelphia, PA

1d•Onsite

About The Position

The Social Services Coordinator will facilitate services that positively enhance the quality of life for affordable housing residents. This role promotes an environment of cultural appreciation, a commitment to diversity, and resident involvement to enhance a safe and positive living environment. The coordinator will provide basic case management services and coordinate programs/events aimed at promoting Better Tomorrows’ 5 core focus areas: Health, Wellness and Nutrition; Academic Support, Financial Literacy, Occupational Wellness and Stability, and Social and Community Engagement.

Requirements

Proficiency in Google Workspace, Microsoft Office Suite, and general computer software.
Strong written and verbal communication skills.
Project Planning Skills and Knowledge.
Ability to work independently and manage priorities effectively.
Minimum one (1) to three (3) years’ work experience in Social Services or related field.
High School Diploma/GED required.

Nice To Haves

Bachelor’s degree in Social Work, Education, or related field is preferred.
Knowledge of ETO or similar database experience preferred.

Responsibilities

Facilitate or coordinate programs, activities, and social services for senior citizens and people with disabilities, utilizing community resources and agencies, including appropriate health and wellness programs, educational programs, occupational wellness and financial literacy programs, case management assistance, and social engagement events.
Facilitate educational programs for senior residents utilizing community resources and agencies, including planning and teaching curriculum.
Engage and develop community partnerships and/or volunteers to facilitate or support required programming.
Lead on-site food distribution programs including food banks, hot meals, or any other food donations to ensure all residents have accessible food resources.
Create service goals and plans with residents and support residents to achieve those goals while monitoring progress, including conducting wellness checks.
Develop and utilize resource files for making referrals for residents in need of specific services and provide follow-up when referrals are made.
Daily use of data systems to track case management progress, demographic information, and monthly program attendance.
Publish and distribute monthly community newsletters and calendars to all residents door-to-door.
Provide customer service to partner property management company, including assisting residents with lease compliance.
Follow Healthy Homes Program procedures to ensure resident compliance with housing inspections.
Manage, track, and use site budget by following BT financial procedures.
Provide technical assistance to resident associations (if applicable).
Attend mandatory training/conferences as required by site compliance, which may require overnight stays.
Flexibility to occasionally work evenings and/or weekends to accommodate special events.
Perform other duties as assigned by Better Tomorrows’ manager.