Social Service Coordinator- Village Park Apartments

Better Tomorrows • Scranton, PA

9d • Onsite

About The Position

The Social Services Coordinator will facilitate services that positively enhance the quality of life for affordable housing residents at Village Park Apartments. This role promotes an environment of cultural appreciation, diversity, and resident involvement to foster a safe and positive living environment. The coordinator will provide basic case management services and coordinate programs and events aligned with Better Tomorrows’ 5 core focus areas: Health, Wellness and Nutrition; Academic Support, Financial Literacy, Job Readiness, and Social and Community Engagement.

Requirements

• Minimum one (1) to three (3) years’ work experience in Social Services or related field
• High School Diploma/GED required
• Proficiency in Google Workspace, Microsoft Office Suite, and general computer software
• Strong written and verbal communication skills
• Project Planning Skills and Knowledge
• Ability to work independently and manage priorities effectively

Nice To Haves

• Bachelor’s degree in Social Work, Education, or related field is preferred
• Knowledge of ETO or similar database experience preferred

Responsibilities

• Facilitate or coordinate programs, activities, and social services for children and adults utilizing community resources and agencies, including Out-of-School Time Programs, resident education programs, Job Readiness programs, financial literacy, health and wellness programs, and social engagement events.
• Engage and develop community partnerships and/or volunteers to facilitate or support programming.
• Lead on-site food distribution programs.
• Create service goals and plans with residents, support them in achieving these goals, monitor progress, and conduct wellness checks.
• Develop and utilize resource files for resident referrals and provide follow-up.
• Track case management progress, demographic information, and monthly program attendance using data systems.
• Publish and distribute monthly community newsletters and calendars to residents.
• Provide customer service to partner property management, including assisting residents with lease compliance.
• Follow Healthy Homes Program procedures to ensure resident compliance with housing inspections.
• Manage, track, and use the site budget according to financial procedures.
• Provide technical assistance to resident associations (if applicable).
• Attend mandatory training/conferences, which may require overnight stays.
• Be flexible to occasionally work evenings and/or weekends for special events.
• Perform other duties as assigned.

Benefits

• Comprehensive Health Coverage - Full medical, dental, and vision insurance for you and your dependents.
• Retirement Savings - A 401k plan with a company match.
• Generous paid time off - Fifteen (15 days) of vacation accrued annually, 5 sick days, 2 personal days, paid birthday, 13 paid holidays.
• Employer-Paid Basic Life Insurance (1x annual salary - max $50k)
• Life Insurance and Disability Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED