Service Technician - Vairo Village Apartments

Berger Communities•Ferguson Township, PA

3d•Onsite

About The Position

The Service Technician is responsible for troubleshooting, diagnosing, and repairing service issues in apartment homes and buildings. This role involves preparing vacant apartment homes for leasing and new move-ins, assisting in maintaining grounds and common areas, and completing preventative maintenance tasks. The technician will also participate in snow removal and emergency call rotations, ensuring the successful execution of company operations policies and procedures and delivering high levels of resident satisfaction.

Requirements

Two years maintenance experience and/or training.
High School or GED required.
General building maintenance experience including any combination of the following: apartment turnover, plumbing, electrical, HVAC, appliance repair, carpentry, construction
Effective verbal and written communication skills
Strong desire to continually Improve technical skills
Ability to safely use small hand tools and power tools
Ability to stay well organized, detailed, and efficient in a fast-paced environment
Valid state-issued driver's license with safe driving record

Nice To Haves

Trade School or Industry Training is a plus.

Responsibilities

Service request completion stats, resident satisfaction surveys, make ready standards.
On call shifts will be required, weekends and nights highly possible while on call.
Troubleshoot, diagnose, and repair service issues in apartment homes and buildings.
Prepare vacant apartment homes for leasing and new move-ins.
Assists in maintaining grounds, common areas, and amenities to highest curb appeal standards.
Complete preventative maintenance tasks and inspections as directed.
Participate in snow removal efforts.
Share in emergency call rotation.
Ensuring the successful execution of all company operations policies and procedures.
Delivering the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions.
Must demonstrate the ability to frequently lift, carry and move items weighing up to 50 lbs. without assistance and be able to withstand prolonged standing and repetitive activities, to include but not limited to walking, climbing, bending, stooping, squatting, crouching, and kneeling. Regularly uses hands to manipulate tools, machinery, equipment, and supplies.
Work is performed at varying interior, exterior, and mechanical locations at a residential apartment community. Employee frequently interacts directly with residents and community team. Employee may need to drive personal vehicle on property at times.

Benefits

$20/day on-call bonus
Medical, Dental, and Vision Insurance
Flexible Spending Accounts for Medical Expenses and Dependent Care
Short-Term Disability Income Insurance – at no cost!
Long-Term Disability Income Insurance – at no cost!
Life Insurance – at no cost! Additional buy-up option available
401K plan with employer match
Tuition assistance program - up to $4,000/annually
$1,000 employee referral rewards
15 PTO days per year
1 volunteer time off day per year
Paid holidays and 2 floating holidays
20% rent discount at any Berger community – eligible on your first day of employment