Social Service Coordinator- Tyler House

Better Tomorrows • Washington DC, DC

6d • Onsite

About The Position

The Social Services Coordinator facilitates services to positively enhance the quality of life for affordable housing residents. This role promotes an environment of cultural appreciation, a commitment to diversity, and resident involvement to foster a safe and positive living environment. The coordinator provides basic case management services and organizes programs and events focused on Better Tomorrows’ 5 core areas: Health, Wellness and Nutrition; Academic Support, Financial Literacy, Job Readiness, and Social and Community Engagement.

Requirements

• Proficiency in Google Workspace, Microsoft Office Suite, and general computer software.
• Strong written and verbal communication skills.
• Project Planning Skills and Knowledge.
• Ability to work independently and manage priorities effectively.
• Minimum one (1) to three (3) years’ work experience in Social Services or related field.
• High School Diploma/GED required.

Nice To Haves

• Knowledge of ETO or similar database experience preferred.
• Bachelor’s degree in Social Work, Education, or related field is preferred.

Responsibilities

• Facilitate or coordinate programs, activities, and social services for children and adults utilizing community resources and agencies, including Out-of-School Time Programs, resident education programs, Job Readiness programs, financial literacy, health and wellness programs, and social engagement events.
• Engage and develop community partnerships and/or volunteers to facilitate or support programming.
• Lead on-site food distribution programs.
• Create service goals and plans with residents, support them in achieving these goals, monitor progress, and conduct wellness checks.
• Develop and utilize resource files for resident referrals and provide follow-up.
• Track case management progress, demographic information, and monthly program attendance using data systems.
• Publish and distribute monthly community newsletters and calendars to residents.
• Provide customer service to partner property management, assisting residents with lease compliance.
• Follow Healthy Homes Program procedures to ensure resident compliance with housing inspections.
• Manage, track, and use the site budget according to financial procedures.
• Provide technical assistance to resident associations.
• Attend mandatory training/conferences, which may require overnight stays.
• Occasionally work evenings and/or weekends for special events.
• Perform other duties as assigned.

Benefits

• Comprehensive Health Coverage - Full medical, dental, and vision insurance for you and your dependents.
• Retirement Savings - A 401k plan with a company match.
• Generous paid time off - Fifteen (15 days) of vacation accrued annually, 5 sick days, 2 personal days, paid birthday, 13 paid holidays.
• Employer-Paid Basic Life Insurance (1x annual salary - max $50k).
• Life Insurance and Disability Insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED