Social Needs Navigator - Advancing Whole Health

YMCA of Greater Richmond • Richmond, VA

6d • Hybrid

About The Position

The Greater Richmond YMCA is seeking part-time Social Needs Navigators to work with their chronic disease health programs. The Social Needs Navigator collaborates with internal YMCA team members and external members of a patient's care team. They accept referrals, manage assigned caseloads, and develop care initiatives to assess and coordinate care management for patients. The Navigator acts as a vital link, guiding and supporting patients through and around barriers to lifestyle change. Candidates must be available to work 20-25 hours per week, which may include nights and weekends with occasional weekend availability.

Requirements

• At least 18 years of age.
• Experience working in behavior change, wellness, specialized populations, or social work.
• Must possess health coaching skills and Listen First/Motivational Interviewing skills.
• Ability to travel to YMCAs within the Metro area.
• Proficiency in Microsoft suite and ability to multi-task on various digital platforms.
• Must comply with organizational compliance and privacy policies.
• CPR/AED/First Aid certification required upon hire.

Nice To Haves

• Bachelor's degree in Human Services field.
• Bilingual with Social Services, mental Health, or Case Management Background.
• Community Health Worker training preferred.
• College degree in Social Work, Counseling, Public Health, Sociology, Health Education or life experience equivalent.
• Experience in case management or social work.
• Skills in motivational interviewing/health coaching.
• Experience in data collection and entry.
• Bilingual candidates preferred.
• Bilingual Language Preferred.
• Transportation - this position will require in-person engagement at multiple locations.

Responsibilities

• Connecting individuals to services that address basic needs including housing, healthcare, and food.
• Connecting individuals to community health programming within the YMCA and offerings within the community.
• Conducting in-person or small group coaching as scheduled.
• Accepting referrals and managing assigned caseload.
• Developing care initiatives to assess and coordinate care management for patients.
• Serving as an essential link, guiding and supporting patients through and around barriers of lifestyle change.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree