Social Media & Video Project Coordinator

SMB Team • Philadelphia, PA

8d • Hybrid

About The Position

The SMB Team is the fastest-growing digital marketing and coaching business for attorneys nationwide and we are looking for a Social Media & Video Project Coordinator to join our team! The purpose of the Social Media & Video Project Coordinator is to drive client success and operational excellence by ensuring that every video project moves flawlessly from concept to publication, and that organic social media channels remain highly consistent and error-free. By bridging the gap between our creative production team and our clients, this role ensures our storytelling is both impactful and strategic. Through meticulous project management, rigorous quality assurance, and data-driven YouTube and social reporting, this individual protects our agency's standard of quality while giving clients the clarity, confidence, and insights they need to see the true value of their investment.

Requirements

• 2–4 years of experience in project management, account management, or social media coordination (agency experience is a major plus).
• Proven experience managing video production workflows or working closely with creative teams.
• Strong familiarity with major social media platforms and their native analytics tools.
• Impeccable Organization: You live in project management tools and love a clean timeline.
• Sharp Eye for Detail: You spot typos, formatting glitches, and off-brand visuals from a mile away.
• Polished Communication: Comfortable and confident leading presentations and performance calls with external clients. High responsiveness and urgency with both clients and internal teams.

Nice To Haves

• Agency experience is a major plus.

Responsibilities

• Oversee the end-to-end production workflow for all video projects (from concept and scripting to editing and final delivery).
• Define project milestones, set deadlines, and hold creative teams accountable to ensure projects are delivered on time.
• Coordinate with videographers, editors, and scriptwriters to balance workloads and optimize team capacity.
• Review and approve social posts for copy accuracy, proper tagging, formatting, video rendering, and brand alignment before they go live.
• Ensure the team meets scheduled posting cadences without gaps.
• Regularly pull and synthesize analytics from YouTube Studio (tracking metrics like Watch Time, Retention Rate, Click-Through Rate/CTR, and Audience Demographics).
• Prepare and lead monthly or quarterly client calls to present comprehensive social media analytics, video performance reports, and overall project health.
• Translate data insights into actionable recommendations to optimize future video and content strategies based on client feedback and goals.
• Serve as a trusted, professional point of contact for clients regarding their video and organic social media deliverables.

Benefits

• We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY.
• An opportunity to earn quarterly bonuses based on performance.
• Unlimited Vacation Time
• Team member education and learning budget on courses, events and books.
• Company activities, outings, and retreats.
• Simple IRA WITH a 3% Match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed