Social Media Support Coordinator
About The Position
American Golf is a trusted leader in golf hospitality, known for elevating the game and the communities around it. We bring deep expertise in golf operations and club culture, paired with a genuine commitment to creating welcoming, memorable experiences for every guest and member. Our teams take pride in course care, exceptional service, and thoughtful environments that invite people to play, connect, and feel at home. We believe golf is more than a sport, it’s a place where relationships grow, traditions thrive, and everyone is part of the community. Job Purpose The Social Media Support Coordinator supports the promotion and growth of the golf facility through social media engagement, digital content creation, marketing initiatives, and sales support activities. This role helps showcase the facility’s events, programs, memberships, food and beverage offerings, tournaments, and guest experiences while supporting efforts to increase awareness, participation, and revenue. The ideal candidate is creative, organized, customer-focused, and comfortable balancing both digital marketing responsibilities and operational support for sales and promotional initiatives.
Requirements
- Strong written and verbal communication skills.
- Proficiency with Microsoft Office Suite.
- Ability to create engaging content including photography, video, and written copy.
- Strong organizational skills and attention to detail.
- Ability to manage multiple projects and deadlines in a fast-paced environment.
Nice To Haves
- Bachelor's degree in Marketing, Communications, Business, Hospitality, or a related field preferred.
- 1–3 years of experience in social media, marketing, sales support, hospitality, recreation, golf, or a related industry preferred.
- Experience with social media platforms including Instagram, Facebook, LinkedIn, TikTok, and X preferred.
- Experience with Canva, Adobe Creative Suite, email marketing platforms, or content management systems is a plus.
- Passion for hospitality, recreation, sports, golf, or customer experience preferred.
Responsibilities
- Assist with maintaining the golf course's social media platforms by creating, scheduling, and posting content.
- Capture photos and videos of the facility, events, tournaments, leagues, and special programs.
- Monitor social media messages and inquiries and direct questions to the appropriate department.
- Assist with promoting memberships, tournaments, outings, instructional programs, and special events.
- Support sales and marketing initiatives through local outreach, follow-up communications, and administrative tasks.
- Help maintain marketing materials and promotional content.
- Assist with updating social content, event calendars, and course communications as needed.
- Maintain accurate records, databases, and reports related to memberships, events, and marketing activities.
- Respond to guest inquiries by phone, email, and in person in a professional manner.
- Provide administrative support for tournaments, outings, member events, and community programs.
- Coordinate with golf operations and facility leadership to gather information for promotions and communications.
- Assist with data entry, filing, scheduling, and other clerical duties.
- Support special projects and other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
