Social Media Supervisor (Volunteer/Remote)

Abuse Refuge Org•Westerville, OH

4d•Remote

About The Position

This is an unpaid volunteer position. Abuse Refuge Org (ARO) is seeking a Social Media Supervisor to support their mission of providing solutions and education for various types of abuse. The role involves overseeing the Social Media Department, implementing social media strategies, and creating engaging content. ARO is an equal opportunity employer that values diversity and supports the LGBTQ-IA+ community and disabled communities. Currently, ARO is only hiring female identifying volunteers due to a BFOQ policy, with plans to expand opportunities in the future. This is a remote, flexible hours volunteer engagement role that offers an opportunity to gain work experience and contribute to ARO's mission.

Requirements

Hands on experience in content management
Excellent copywriting skills
Ability to deliver creative content (text, image, and video)
Solid knowledge of SEO, keyword research, and Google Analytics
Knowledge of online marketing channels
Excellent communication skills
Analytical and multitasking skills
Bachelor's degree in Marketing or relevant field
Must be available to volunteer 10-15 hours a week
Must be U.S.-based or in a neighboring country for time-sensitive tasks.

Nice To Haves

Seeking a flexible hours volunteer engagement role
Opportunity to gain valuable work experience
Opportunity to help further the efforts of ARO’s mission
Flexibility of working within a virtual environment
Enjoy interacting worldwide with others who share the same passion for making a difference
Interested in the value of developing skill sets, departmental cross-training, leadership roles, mentoring or the opportunity to excel within your chosen vocation

Responsibilities

Perform research on current benchmark trends and audience preferences
Oversee Social Media Department which includes: Content Creators, Content Proofreaders, Video Editors, Quality Assurance Specialist, Special Project Interns, Graphic Designers, Visual Content Designers, Outreach Coordinators, and Social Media Schedulers
Rally team to ensure all tasks are completed on time/by their due dates
Provide department updates
Conduct 1:1 trainings with new team members
Regularly communicate with team to answer questions/troubleshoot/train
Provide recommendation letters/confirmation of volunteership/LinkedIn recommendations (upon request)
Design and implement social media strategies to align with business goals
Set specific objectives
Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos, and news) working with other agencies
Monitor SEO and web traffic metrics
Collaborate with other teams regularly to ensure brand consistency with posts
Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout) and collaborate with NED and Graphic Design Department
Suggest and implement new features to develop brand awareness, like promotions and competitions
Stay up-to-date with current technologies and trends in social media, design tools, and applications
Work with team utilizing Asana platform and ensuring tasks/campaigns/posts that are assigned are completed by the due date
Respond to requests in a timely fashion
Attend weekly mandatory leadership meeting
Attend weekly team meetings
Build relationships with each team member to help them feel comfortable and included as an integral part of ARO
Be in regular communication with the Social Media Manager and when things come up to communicate matters accordingly
Other requirements as needed, not mentioned above