Social Media Manager

Onsite Partners • Cumberland Furnace, TN

5d

About The Position

The Social Media Manager will lead Onsite's social media presence across all platforms, crafting compelling content, building strategy, and giving voice to one of the most meaningful brands in the emotional wellness space. Social media at Onsite isn't about follower counts. It's about reaching the person who is quietly struggling and letting them know that something better is possible. Every post, every caption, every moment captured is a chance to extend Onsite's mission into the world. This role is for someone who understands that storytelling is a form of care, and who brings creativity, craft, and heart to everything they publish.

Requirements

• A bachelor’s degree in Marketing, Communications, Design, or a related field, or equivalent proven experience
• 3+ years of experience in social media management and digital content creation
• A strong portfolio of social content that demonstrates both creative range and strategic thinking
• Experience with video and podcast content creation and repurposing
• Familiarity with SEO/SEM, email marketing, and digital advertising campaigns
• Experience launching community initiatives and tracking relevant engagement metrics
• Highly creative with a strong ability to identify target audiences and craft campaigns that connect and convert
• Excellent written communication skills with a sharp editorial eye
• Ability to manage multiple projects, meet deadlines, and self-direct work in a fast-moving environment
• Flexibility to work some evenings and weekends and travel as needed

Nice To Haves

• Experience in behavioral health or familiarity with recovery-oriented programming is a plus

Responsibilities

• Write compelling, on-brand copy across all social media platforms, capturing Onsite’s voice with consistency and creativity
• Tell the story of Onsite’s vision, mission, and values through content that promotes programs, digital resources, and brand identity
• Maintain a “capture the moment” mindset, looking for every opportunity to document and share the Onsite experience
• Repurpose content across formats, including video, podcasts, digital courses, email, and website
• Continually raise the bar on creativity, bringing fresh ideas and perspectives to every piece of content
• Build and execute innovative social media strategies across all platforms with a focus on reach, engagement, and conversion
• Drive growth of Onsite’s CEO’s personal brand in alignment with the organization’s broader strategy
• Research industry topics, identify content gaps, and stay ahead of trending formats, hashtags, and digital tools
• Track and analyze performance data, using insights to refine campaigns and improve results over time
• Regularly connect with the Marketing Director, VP of Marketing, and CEO to align on strategy and objectives
• Edit and fact-check content produced by colleagues across clinical and marketing teams
• Manage community engagement with care, including handling negative feedback, crisis communications, and press inquiries with professionalism and discernment
• Partner with programming and clinical teams to stay current on offerings, promotions, and new initiatives
• Serve as a culture keeper, actively upholding Onsite’s ANCHOR values in all interactions

Benefits

• Competitive base compensation with discretionary bonus incentives
• Medical, dental, vision, disability and life insurance offerings
• 401K plan with company match up to 4%
• Attractive Paid Time Off policies
• Ability to participate in Onsite’s workshops
• Company Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level