Social Media Coordinator
About The Position
We’re seeking a versatile Social Media Coordinator to take our online presence to the next level. This is a unique opportunity to manage a powerhouse portfolio: from the world-renowned Shambhala Music Festival and the annual Shambhala Pre-Party to our beloved local businesses like The Savoy Hotel, Billy’s Auto, and our Special Events team. If your creative drive is matched only by your strategic discipline, you’ll thrive in this multi-brand role. We’re looking for someone who thrives under pressure, can turn big ideas into scroll-stopping posts, and has proven experience running large-scale social media accounts. The ideal candidate will be able to quickly hop on trends, cut short videos and design assets as the content calendar evolves. If you’re equal parts creative and analytical - and passionate about digital storytelling, community, and festival culture - this is your chance to shape and amplify the voice of Shambhala. This role is perfect for someone who can balance creativity with structure, thrives on community energy, and is excited to help grow multiple brands in dynamic, high-energy environments.
Requirements
- Previous experience in social media coordination or a digital marketing role, ideally with large-scale accounts (100k+ followers).
- Strong copywriting, proofreading and editing with a keen eye for detail.
- Proficiency with Later, Google Analytics, and social media platform insights.
- Basic video editing skills
- Deep understanding of platform best practices, emerging trends, and analytics-driven growth strategies.
- Fluent in TikTok culture and trends.
- Exceptional communicator with strong interpersonal skills.
- Highly organized multitasker who thrives in fast-paced environments.
- Creative problem-solver with initiative and independence.
- Resilient and adaptable under pressure, with a positive, professional presence.
- Flexible and willing to work long shifts, early mornings, or late nights in outdoor conditions.
- Professional and able to balance a love for music and festivals with the demands of an intensive work environment.
- Reflect the Shambhala spirit through kindness, inclusivity, and a welcoming approach!
Nice To Haves
- Simple design skills and a working knowledge of Adobe Creative Suite are an asset, but not required
- Festival or event marketing experience.
- Understanding of electronic dance music and/or festival culture, with the ability to translate that into authentic content.
Responsibilities
- Lead social media strategy development and implementation across Instagram, Facebook, TikTok, X, and emerging platforms.
- Plan, produce, and schedule engaging content that resonates with platform-specific audiences for Shambhala Music Festival, as well as its associated businesses.
- Approve posts, monitor, respond to, and engage with followers to foster authentic community connections.
- Anticipate content needs, collaborate in weekly marketing meetings, and align deliverables with broader campaign goals.
- Use analytics-driven insights to increase followers, engagement, and reach.
- Keep a pulse on competitors, trends, and platform updates to inform strategy.
- Create or work with designers to deliver high-quality graphics and digital assets.
- Maintain an organized content calendar with visibility into campaigns, events, and posting schedules.
- Provide administrative support to the Marketing team for various projects.
- Support live events with real-time posts, stories, and audience interaction.
- Assist with shot lists and creative planning for photo and video production.
Benefits
- Team Yoga Classes
- Option to take the morning off if Whitewater gets at least 20cm of snow overnight
- Exclusive discounts on stays at The Savoy Hotel for you and your loved ones
- Free attendance to selected shows at Bloom Nightclub
- Comprehensive Health Insurance: Coverage includes but is not limited to medical, dental, vision, and mental health support.
- Competitive Salary
- Compensation for qualifying training programs
- Casual Dress Code
- Unique and Exciting Work: Insider's look at the festival, from planning to execution.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
