Social Media Coordinator

Xpect Solutions•Washington, DC

6d•Onsite

About The Position

XPECT Solutions, LLC has built a strong reputation by supporting our clients in meeting their strategic goals and mission objectives. We provide high quality resources for a wide range of IT and security solutions at best-value pricing. Our success is built on a solid foundation of well-vetted, highly technical personnel, a disciplined project management approach, and an overarching commitment to customer service. We develop, test, deploy, and support exceptional solutions that enhance system functionality, while maximizing reliability and availability, and ensure the tightest security. The Social Media Coordinator executes day-to-day social media posting for the our Federal Government customer's brand across every channel, working within Creative Studio under the direction of the Social Media Manager. This is a hands-on execution role centered on caption writing and scheduling/posting in Hootsuite. The Coordinator is the primary driver of daily social media execution, responsible for getting approved content live across all channels in a timely, accurate, and brand-compliant manner.

Requirements

1-4 years of experience in social media coordination, content, or marketing.
Hands-on experience with Hootsuite or a comparable social media scheduling platform.
Experience posting on behalf of a government, federal, or other highly regulated brand.
Experience with recruitment marketing or employer branding content.
Strong caption writing and copywriting skills.
Comfortable executing a content calendar under direction from a manager.
Ability to assist with posting campaign development and the implementation of the approved plan.
Ability to manage postings under expedited conditions and extreme pressure deadlines.
Maintaining 508 compliance.
Bachelor’s degree in Communications, Marketing, Business, or a related field preferred; or 6 years of equivalent professional experience in lieu of degree.
Able to obtain a security clearance.
U.S. citizenship required.

Nice To Haves

Managing a multi-platform posting calendar at scale.
Basic social media analytics/reporting experience.
Using of Hootsuite Analytics or comparable tools.
Applying basic image/video assets.
Applying accessibility and digital content standards.
Hootsuite Social Marketing Certification
Hootsuite Platform Certification
HubSpot Social Media Marketing Certification
Meta Certified Digital Marketing Associate or current Meta social media credential
Google Analytics Certification (GA4) for basic performance tracking and reporting
LinkedIn Marketing Labs Certification

Responsibilities

Execute day-to-day social media posting and scheduling using Hootsuite across all channels.
Write engaging, on-brand captions for scheduled posts.
Maintain and update the social content calendar.
Support the Social Media Manager in preparing posts for major campaign moments (e.g., the event launch, event coverage).
Monitor comments and direct messages for routine engagement, escalating sensitive to the Social Media Manager.
Coordinate with the Multi-Media Specialists and Copywriter to keep the posting calendar stocked with ready assets.
Track and log basic post-performance metrics to support reporting
Ensure quality assurance check is run before posting.
Experienced at tagging, link validation, accessibility checks (alt text, captions, etc.).
Maintaining brand consistency and adherence to communication standards.