About The Position

This is a full-time contract role. As the Social Media Content Creator & Coordinator, you will lead hands-on work supporting Fetch’s brand presence across social platforms. Working closely with the Senior Manager of Brand Reputation, you will be responsible for content creation, community management, partnership coordination and social media initiatives that support Fetch’s brand and customer experience. Alongside our team, you’ll gain exposure to how social media, brand reputation, and customer experience work together to support Fetch's growth. The expectation is to work a five (5) day, 40-hour week unless otherwise scheduled by their supervisor. Duration: 3–4 months. Location: Remote.

Requirements

  • Recently graduated in Marketing, Communications, Digital Media, or a related field.
  • Prior experience required (preferably in social media, marketing, or content creation).
  • Familiarity with social media platforms such as Facebook, Instagram, TikTok, and YouTube.
  • Strong written and verbal communication skills, with attention to tone and detail.
  • Ability to take initiative, manage multiple tasks, and work in a fast-paced environment.
  • Proven ability to think creatively while also applying critical thinking.

Nice To Haves

  • Experience working on brand social media (beyond personal accounts).
  • Ability to balance creativity with performance and data-driven thinking.
  • Comfortable working independently and taking ownership of projects.
  • Curious, proactive, and eager to learn.
  • Strong attention to detail, especially in tone, timing, and communication.

Responsibilities

  • Understanding the overall concept of the company, including the brand, customer, product goals, and all other aspects of the assigned department.
  • Creating a cohesive social media strategy that brings the brand’s core values to life in a social first approach.
  • Proposing and creating content for Facebook and Instagram, as well as scheduling across those social media platforms.
  • Assisting with community management, including monitoring channels and supporting responses and review management.
  • Coordinating with internal teams to help address social media inquiries or concerns.
  • Assisting with social listening, reporting, and performance insights.
  • Supporting brand reputation initiatives and identifying opportunities to improve engagement.
  • Accepting designated, business-focused projects, proposing ideas, and presenting work.

Benefits

  • This contract role is paid at $20 per hour for full-time, 40-hour work for the duration of 3-4 months.
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