Social Media & Asset Coordinator

Tourism JasperMunicipality of Jasper, AB
Onsite

About The Position

Tourism Jasper is the Destination Marketing Organization for Jasper and Jasper National Park. They are a young, energetic, forward-thinking team, charged with developing and executing creative solutions to help their Shareholders (select hotels, restaurants, and activities in Jasper) increase revenue through sustainable visitation of targeted consumers to their town. Reporting to the Brand and Content Manager, the Social Media & Asset Coordinator provides support to Tourism Jasper’s Marketing team. This role is responsible for leading Tourism Jasper’s social media presence, managing digital assets, and supporting marketing initiatives through creative content production. The coordinator will oversee daily social media planning and engagement, coordinate influencer activities, and track performance metrics. They also manage the full digital asset library, ensuring proper metadata, usage rights, and stakeholder access, and support content creation through pictures and video. Additionally, the role assists with the development, inventory, and distribution of branded merchandise and marketing collateral, helping to strengthen Tourism Jasper’s overall brand and promotional efforts.

Requirements

  • Post-secondary education in marketing, tourism, communications, business administration, or a related field.
  • Minimum 1 to 2 years’ experience in tourism or hospitality industry
  • Familiar with social media marketing tools and analytics
  • Skilled in creating phone-based photography and videography
  • Basic graphic design skills or exposure to design tools (e.g. Canva, Adobe, etc.)
  • Service-oriented with the ability to assess needs, provide appropriate solutions and follow through
  • Excellent people and communication skills, both oral and written
  • Ability to multitask
  • Keen eye for detail
  • Being solution driven
  • Outside-the-box thinking
  • Knowledge about Jasper
  • Passion about the world of social media and new technology

Responsibilities

  • Manage our organic social media accounts (plan, schedule, and publish daily posts across all social media platforms)
  • Monitor engagement, respond to comments, and interact with followers
  • Track and report social media performance, identifying areas of opportunity and further exploration
  • Assist in organizing and supporting social media influencer visits
  • Capture content, including photos and videos, for various projects and mediums
  • Following the Parks Canada filming guidelines, manage any third-party video and asset development shoots for campaign creative, corporate, or business development collateral
  • Manage Tourism Jasper’s complete digital library utilizing the digital asset management database (CrowdRiff)
  • Manage all photo metadata, and ensure assets are up to date with usage rights
  • Ensure media, partners, and Tourism Jasper Shareholders have access to digital assets as requested
  • Support shareholders asset capture efforts and promote their business on our channels
  • Coordinate the development, inventory, and distribution of organizational merchandise and marketing collateral
  • Collaborate with the Brand and Content Manager and provide ad hoc support as required.
  • Support the marketing team with administrative tasks as required (invoices, travel booking, etc.)
  • Other duties as needed.
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