Social Media Analytics Intern (Fall 2026/Spring 2027)

Complex•New York, NY

9d•Remote

About The Position

Complex is seeking a curious and detail-oriented Social Media Analytics Intern to join their Social team. This role will focus on organizing, analyzing, and learning from social media performance data to ensure teams have accurate, actionable information for content and platform strategy. The intern will gain hands-on experience with social analytics tools, data management, reporting, and workflow automation, working with large-scale social datasets and contributing to projects that improve performance measurement and translate data into insights. This remote position is ideal for individuals interested in social media analytics, marketing analytics, audience insights, or data operations, offering practical experience in applying analytical thinking to real-world social media challenges. The internship is expected to last from October 2026 through March 2027, with the intern working approximately 20 hours per week.

Requirements

Currently pursuing an undergraduate degree in Marketing, Analytics, Business, Data Science, Communications, or a related field.
Strong attention to detail and comfort working with large datasets.
Analytical and structured approach to problem-solving.
Strong organizational and communication skills.
Curiosity about social media, digital content, audience behavior, and performance measurement.
Familiarity with major social platforms including Instagram, TikTok, Facebook, X, and YouTube.
Familiarity with social analytics tools including Emplifi, Sprout Social, Hootsuite, native platform analytics, etc.
Interest in automation, AI, or emerging applications of technology within marketing and analytics.
Experience with Excel or Google Sheets and familiarity with functions such as formulas, filters, and pivot tables.
Ability to identify patterns and inconsistencies and investigate potential causes.
Ability to work independently while collaborating effectively with a fast-paced team.
Proof of enrollment in internship course or confirmation of school credit after time worked is required.

Responsibilities

Support the organization, validation, and quality assurance of social media performance data across platforms.
Assist with maintaining consistent data classifications and measurement frameworks used for social reporting and analysis.
Identify opportunities to improve data quality, consistency, and usability.
Help build, test, and optimize automated workflows that improve the efficiency and scalability of social data management.
Conduct quality assurance to evaluate the accuracy of automated processes and identify opportunities for improvement.
Support recurring and ad hoc social performance reporting.
Pull, organize, and analyze social data to help answer questions about content, platform, and audience performance.
Identify trends, patterns, and anomalies within social performance data.
Help translate analytical findings into clear takeaways, visualizations, and presentations for internal stakeholders.
Collaborate with members of the Social team on projects that improve how social performance is measured and understood.