Social Insurance Specialist

Social Security Administration • Milwaukee, WI

1d • Onsite

About The Position

This temporary position is located in the Milwaukee, Wisconsin Field Office. It is full-time with flextime, and alternate work schedules are not allowed. The appointment is not to exceed one year, may be extended, and will not become permanent.

The Social Insurance Specialist serves as a Claims Technical Expert (CTE), developing and adjudicating the most complex, non-routine Title II and/or Title XVI cases and addressing public fraud issues in specific claims and post-entitlement cases. The incumbent also provides technical training and mentoring to other employees in a lead role.

This is not a career-ladder position; GS-12 is the full performance level. The position is represented by the American Federation of Government Employees. Applicants must be eligible under ICTAP and satisfy the stated experience, time-in-grade, and competency-assessment interview requirements.

Requirements

• Must have 52 weeks of specialized experience at the GS-11 level or equivalent, related to the work of the position.
• Must have 52 weeks at the GS-11 level or higher to meet the time-in-grade requirement.
• Must be eligible under ICTAP as a displaced or surplus Federal employee who has held GS-12 or above and is within the commuting area of the duty location.
• ICTAP applicants must be well qualified; under numeric rating procedures, qualified ICTAP applicants must receive a rating of 85 or higher to be eligible for selection.
• Must pass a panel Competency Assessment Interview Process (CAIP) demonstrating aptitude for meeting and dealing with the public, including clear speech, listening ability, ability to establish confidence and put others at ease, and ability to organize and express thoughts clearly.
• U.S. citizenship is required.
• Must provide proof of ICTAP eligibility.
• Must meet Selective Service registration requirements, if applicable.
• Must undergo a background and/or security investigation; job offers are contingent on the investigation results.
• All qualification requirements must be met by the announcement closing date.

Nice To Haves

• Examples of qualifying specialized experience include functioning as a lead worker or performing quality control reviews of caseloads; adjudicating, authorizing, investigating, or reconsidering claims; and evaluating benefit programs to assess operational integrity and quality.

Responsibilities

• Develop and adjudicate complex, non-routine Title II and/or Title XVI cases.
• Address public fraud issues in specific claims and post-entitlement cases.
• Provide technical training and mentoring to other employees in a lead role.

Benefits

• Comprehensive federal employee benefits package; employees and their families have access to a range of benefits. Specific benefits depend on position type and should be confirmed with the hiring agency.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed