Social Hour Attendant (Flex Role)

Coast Hotels•Seattle, WA

4d•$27 - $27•Onsite

About The Position

The Social Hour Attendant (flex role) contributes to the overall success of the hotel by delivering exceptional guest service while supporting both bar operations and social hour service. This flexible role ensures a seamless guest experience by preparing and serving beverages and food, maintaining quality standards, and creating a welcoming and engaging atmosphere aligned with Coast Hotels’ brand.

Requirements

High school diploma or equivalent
Must be of legal age to serve alcohol
Valid Serving It Right (or equivalent) certification
FOODSAFE certification required (or obtained within 30 days)
TIPS certification within 30 days of hire if applicable
Excellent customer service, communication, and interpersonal skills
Ability to multitask and remain organized in a fast-paced environment
Strong attention to detail and time management skills
Ability to work independently and as part of a team
Knowledge of food safety, alcohol service standards, and health regulations
Professional appearance and demeanor
Ability to work a flexible schedule, including evenings, weekends, and holidays

Nice To Haves

Minimum 1 year of bartending or food & beverage service experience preferred
WHMIS training considered an asset
Previous POS (e.g., Squirrel) experience an asset
Cash handling experience preferred

Responsibilities

Act as a Coast Ambassador by greeting guests, creating a welcoming environment, and engaging with guests during bar service and social hour.
Provide knowledgeable food and beverage service, including taking orders, making recommendations, and promoting specials.
Deliver food and beverages to guests during social hour with a high level of service and professionalism.
Monitor guest satisfaction and respond promptly to requests or concerns.
Prepare and serve alcoholic and non-alcoholic beverages in accordance with company standards and responsible service regulations.
Pour drinks to industry standards and tap kegs as required.
Prepare and serve food items in accordance with food safety guidelines.
Ensure all guests meet legal drinking age requirements and follow all alcohol service regulations.
Process cash, credit, debit, and room charge transactions in accordance with hotel policies.
Balance cash and reconcile bar transactions at the end of shifts as required.
Maintain appropriate stock levels for bar and social hour service, including ordering supplies as needed.
Complete opening and closing duties, ensuring all areas are clean, organized, and ready for service.
Assist with inventory control and product rotation.
Follow all Coast Hotels standards, local regulations, and health & safety requirements (including food safety and alcohol service compliance).
Maintain a safe and secure environment for guests and ambassadors.
Adhere to WHMIS and workplace safety standards.
Demonstrate strong collaboration with team members across departments.
Maintain regular attendance, punctuality, and compliance with scheduling expectations.
Uphold Coast Hotels’ core values and contribute to a culture of accountability and respect.