Social Event Sales Manager

MML Hospitality•New Orleans, LA

1h•Onsite

About The Position

Hotel Saint Vincent is seeking a Social Event Sales Manager to lead revenue-driven event sales strategies. This role is ideal for a high-performing sales professional who excels at building relationships, driving new business, and executing luxury events with precision. The position will play a key role in maximizing revenue across social and wedding market segments while delivering best-in-class client experiences from inquiry through post-event follow up.

Requirements

3+ years of experience in event sales within luxury hospitality, hotels, or lifestyle venues
Proven track record of driving revenue growth and exceeding sales targets
Strong relationship-building skills with a client-first mindset
Deep understanding of luxury service standards and event execution
Highly organized with exceptional attention to detail and ability to multitask
Proficiency in CRM systems (TripleSeat preferred)
Strong financial acumen, including contract negotiation

Nice To Haves

TripleSeat CRM experience

Responsibilities

Drive revenue across social, primarily wedding, market segments
Proactively source new business while strengthening existing client relationships
Execute quarterly and annual sales action plans aligned with revenue goals
Maintain expert knowledge of the luxury hospitality market and competitive landscape
Identify and prioritize bookings that optimize both event and room revenue
Monitor market trends and competitor activity to inform sales strategy
Conduct venue tours, client meetings, and sales calls; represent the property at trade shows and networking events
Maintain consistent outbound prospecting and in-person engagement targets
Serve as a brand ambassador for Hotel Saint Vincent and MML
Lead client consultations, identifying needs and translating them into exceptional event experiences
Participate in pre-event planning meetings, and site visits
Be present on-site for key event moments to ensure seamless execution and guest satisfaction
Manage full event lifecycle: from inquiry to contract to BEO detailing to post-event follow-up, including guest room blocks
Analyze monthly production and pace reports to drive performance
Utilize CRM platforms (TripleSeat) to track activity, measure ROI, and maintain accurate client records
Develop post-event recaps
Coordinate VIP arrivals, special requests, and personalized client experiences
Maintain strict confidentiality regarding all guest and client information
Serve as the primary point of contact for assigned events and groups
Create and distribute detailed Banquet Event Orders (BEOs)
Collaborate cross-functionally with food & beverage, rooms, engineering, and security teams
Manage guest room blocks, rooming lists, and track pickup/attrition to protect revenue
Respond promptly to inbound inquiries and reactive leads
Generate and review sales pace and production reports