Social Content Creator

ARKANSAS MUSEUM OF FINE ARTS • Little Rock, AR

4d • Onsite

About The Position

The Social Content Designer helps bring the Arkansas Museum of Fine Arts brand to life through audience-focused designs for social platforms and various projects. Working from concept through execution, this role creates on-brand social media content, writes compelling captions, moderates social platform engagement, and stays current on platform trends. The Social Content Designer also develops audience-facing materials across digital and print formats. As a highly collaborative role, the Social Content Designer works with the Chief Communications Officer, Creative Director, Communications Director, Designer, and additional department members to steward AMFA’s brand presence.

Requirements

• Bachelor’s degree or equivalent experience
• 3-5 years of design experience
• Social media experience is required
• Must possess strong interpersonal skills
• Have the flexibility to balance a fast-paced work environment
• Maintain a collaborative mindset to reach project goals
• Stay patient through an iterative revision process and listen to feedback
• Familiar with Microsoft Word and Outlook
• Proficient in Adobe Creative Suite, specifically Adobe Illustrator, and Canva
• Familiar with project management systems, such as Monday
• Portfolio of relevant work must be submitted
• Ability to regularly sit for extended periods (up to five hours) while performing administrative duties, including planning, scheduling, and computer-based work.
• Ability to regularly stand for prolonged periods (up to five hours) during events, including setup, execution, and breakdown activities.
• Ability to regularly walk frequently throughout event spaces, offices, and outdoor venues, sometimes over uneven surfaces.
• Ability to regularly ascend and descend stairs multiple times during the workday, as required by event venues and office locations.
• Ability to occasionally lift, carry, push, and/or pull materials and supplies weighing up to approximately 25–30 pounds, occasionally more with assistance.
• Ability to regularly use hands and fingers for handling materials, operating equipment, and using office tools.
• Ability to regularly use a computer, keyboard, mouse, and standard office software for design work, communication, and documentation.
• Ability to regularly communicate effectively and professionally, both verbally and in writing, with staff, vendors, clients, and the public in a variety of environments, including noisy event settings.
• Ability to see and read printed and digital materials.
• Ability to hear and understand spoken communication in person and over the phone, including in environments with background noise.
• Ability to maintain physical stamina and mobility to meet the demands of event schedules, which may include evenings, weekends, and extended hours.

Nice To Haves

• Capable of basic videography and editing for social platforms.

Responsibilities

• Arrive on time and ready to work, as scheduled.
• Maintain an accurate record of time worked using web-based time and attendance system.
• Work occasional mandatory overtime, as necessary.
• Work in a professional and cooperative manner with other AMFA associates and employees.
• Maintain a professional, neat, clean, well-groomed appearance.
• Assist with other duties as assigned.
• Design and produce platform-appropriate content, including graphics and other digital assets.
• Capable of basic videography and editing for social platforms.
• Write and edit captions in AMFA’s voice, adapting messaging for different platforms and audiences.
• Schedule content across all social platforms based on the social content calendar.
• Monitor platform trends to identify relevant opportunities for AMFA.
• Moderate community chats by responding to comments and messages, applying moderation guidelines, and escalating sensitive matters when appropriate.
• Review content performance and use audience insights to strengthen future creative work.
• Maintain monthly analytics report.
• Design audience-facing materials across digital and print formats while maintaining AMFA’s visual identity and brand standards.
• Adapt, organize, and resize creative assets for various platforms, placements, and audiences.
• Prepare accurate, production-ready files and coordinate revisions, approvals, and delivery.
• Collaborate with the Creative Director and Designer to ensure consistency and quality across projects.
• Additional Marketing, Communications, and Membership Support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree