Social Compliance Manager

TJX•Framingham, MA

4d•Hybrid

About The Position

TJX Companies is seeking an experienced leader to assist with managing its expanding Social Compliance program, with a focus on supporting its divisions outside of the US. The Global Social Compliance team is responsible for managing and overseeing the ethical sourcing program, ensuring suppliers comply with the TJX Vendor Code of Conduct and human rights laws and regulations. This critical position requires experience with risk management, auditing, compliance/social responsibility, and factory/supplier monitoring. The role involves collaborating with internal and external partners to mitigate business risks through social compliance factory monitoring and supplier training programs. The Social Compliance Manager will communicate program requirements and expectations to TJX Associates and vendors, oversee the audit process for third-party and industry-accredited audits (with a focus on divisions outside the US), and maintain collaborative relationships across TJX to ensure local inputs are reflected and impacts are supported. This is a hybrid position based in the Framingham, MA headquarters.

Requirements

8+ years of social compliance/human rights in the supply chain experience leading ethical audits or equivalent social compliance/ethical sourcing/human rights legislation and supplier training initiatives.
Bachelor’s degree or equivalent professional experience.
Extensive knowledge of industry trends and legislation impacting human rights in the supply chain.
Deep understanding of audit reports and key areas of risk related to the industry, countries, wages, forced labor, child labor, working hours, health, and safety, etc.
Proven experience and in-depth knowledge of supply chain mapping, third-party factory audits.
Experience with remediation programs for suppliers.
Ability to collaborate, partner and build effective working relationships with internal and external partners in a constantly evolving environment.
Excellent communication skills, both written and verbal, ability to communicate complex information in a clear and compelling way.
Experience supporting a dynamic, large scale global matrix organization.
Vendor relations experience.
Experience leading and developing direct reports.
Proficiency with Microsoft Office Applications.

Nice To Haves

Preferred minimum 3 years team leadership experience.

Responsibilities

Advocate for Social Compliance while balancing the needs of the company and its suppliers.
Ensure compliance with laws/legislation related to human rights in the supply chain.
Engage with cross-functional teams on forced labor due diligence and supply chain traceability actions.
Build strong relationships to influence decisions both internally and externally, leading associates and vendors on program requirements and expectations.
Oversee the audit process to ensure required timelines are met, and ensures standards are consistent globally.
Partner with suppliers to help remediate violations and develop solutions for key areas of risk.
Support the implementation and maintenance of the Factory Audit Database.
Indirectly oversee associates that review audit reports and determine risk assessments.
Travel internationally as needed to support international divisions and supplier training.