Compliance Manager, Consumer Compliance

Crypto.com • Chicago, IL

1d • $80,000 - $100,000 • Hybrid

About The Position

The Compliance Manager, Consumer Compliance will be responsible for leading US Compliance marketing collateral reviews to ensure adherence to applicable consumer compliance laws and regulations, such as UDAAP/Reg E. This role involves assisting legal and other stakeholders with new product launches and modifications, conducting quarterly quality control reviews of partner bank marketing collateral, and communicating with partner banks on consumer compliance matters. The position also focuses on identifying and implementing improvements to policies, procedures, and marketing collateral, maintaining compliance documentation, and establishing Marketing & Advertising Compliance Guidelines. Additionally, the role includes conducting periodic audits of digital advertisements, supporting annual risk assessments and reporting, undertaking special projects, and coordinating with various business teams for regulatory exams and audits.

Requirements

• 5+ years of compliance experience in a financial services, fintech, or banking environment in a related consumer compliance role
• Direct experience with consumer compliance regulations, especially EFTA/Regulation E and UDAAP
• Working knowledge of prepaid and credit card functionality and involved parties
• Understanding of the responsibilities of various parties within a multi-party arrangement including the sponsor bank and the program manager
• Strong balance of growth goals with regulatory risk management, offering creative solutions, compliant alternatives to marketing proposals
• Experience supporting regulatory audits, managing remediation projects, and coordinating cross-functional compliance efforts
• Strong attention to detail and the ability to manage multiple priorities in a dynamic environment
• Experience preparing materials for working groups, committees, or regulatory submissions
• Comfort with ambiguity. You’re someone who doesn’t need a fully paved road to get moving

Nice To Haves

• Fintech or crypto industry background preferred
• Familiarity with banking regulators and examination processes is a plus

Responsibilities

• Lead all US Compliance marketing collateral reviews to ensure compliance with applicable consumer compliance laws and regulations (e.g. UDAAP/Reg E)
• Assist legal and other stakeholders with new product launches and product changes by considering compliance with Reg E and any additional requirements from external banking partners
• Conduct quarterly quality control reviews of all partner bank marketing collateral reviews in accordance with established procedures and standards
• Communicate with partner banks on matters related to consumer compliance including those related to periodic reviews, audits and any potential remediation efforts
• Identify opportunities for enhancing policies, procedures, terms and conditions, agreements and other marketing collateral and work with stakeholders to implement improvements.
• Maintain, create and update various compliance policies, procedures and process documents including those related to consumer compliance and financial crime compliance
• Establish and maintain comprehensive Marketing & Advertising Compliance Guidelines for internal teams
• Conduct periodic audits of live digital advertisements to ensure ongoing compliance
• Assist the Compliance team with annual risk assessments and regular reporting
• Assist all team members by independently taking on special projects and completing and meeting the teams' goals
• Coordinate with various business teams for regulatory exams, due diligence, internal audits, and independent test reviews

Benefits

• Competitive salary
• Attractive annual leave entitlement including: birthday, work anniversary
• 401(k) plan with employer match
• Eligible for company-sponsored group health, dental, vision, and life/disability insurance
• Work Flexibility Adoption. Flexi-work hour and hybrid set-up
• Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed