Social Catering Sales Manager

Four Seasons Hotels and Resorts • Houston, TX

5d

About The Position

The Social Catering Sales Manager secures and services catering business from the social market, through active and effective promotion, solicitation, and prospecting, while maintaining FS standards and maximizing revenue/profit potential. The Social Catering Sales Manager guides clients through the planning process to ensure a personalized, memorable event.

Requirements

• Two to three years' experience directly related to social events
• Strong selling and interpersonal skills
• Excellent reading, writing & oral proficiency in the English language
• High level of creativity and attention to detail
• Ability to handle multiple tasks and make decisions in a fast-paced client driven environment
• Ability to work long and irregular hours, weekends, and evenings
• High level of creativity with food and beverage menu proposals

Responsibilities

• Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event.
• Ensure accuracy of Banquet Checks and provide bill review on completion of program or event.
• Prepare a monthly booking report.
• Actively solicit new business and respond to inquiries with the intention of confirming profitable catering business and achieving Quarterly Sales Goals.
• Maintain an active trace/follow-up system on all inquiries and personal sales calls.
• Conduct property tours and entertain planners of social events and weddings.
• Supervise the execution of banquet events.
• Review all function space with banquet manager and when required head house attendant.
• Ensure satisfaction of client at the outset of all events.
• Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings, and Planning Visits.
• Coordinate the sales efforts between sales department and catering to ensure proper utilization of function space to yield maximum revenues.

Benefits

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees