Social/Case Worker

San Juan Regional Medical Center•Farmington, NM

3d•Onsite

About The Position

Case Workers are entrusted to provide pro-active social work for high-risk patients to optimize the patient/family experience in potentially life-altering situations. They are an integral part of a multidisciplinary team who coordinates a variety of services such as complex discharge planning, crisis intervention, family meetings, bereavement, client advocacy, referrals, prevention, education, psychosocial support and support for Social Determinants of Health.

Requirements

Graduate of an accredited bachelor or master school of psychology or related field
Assertive and diplomatic communication skills
Self-motivated and accountable
Team oriented
Highly organized

Nice To Haves

Computer experience
One (1) year experience in a healthcare setting

Responsibilities

Interview patients and/or family members to obtain information about Social Determinants of Health (SDoH) including social, emotional, and financial factors which impact health status.
Provides resources and counseling for SDoH issues.
Completes referrals to psychiatric organizations and facilitates transfers as recommended by ED providers.
Arrange transportation home from the ED in complex situations.
Coordinates complex discharge dispositions from the ED.
Responds to referrals from patients, families, physicians, hospital staff, and community agencies.
Participate in interdisciplinary team approach to coordinate post-hospitalization resources/services for complex discharges and those with psychosocial, financial issues.
Discuss Advance Directives with patient/family and obtain a copy of the medical record. Maintain ability to counsel patients and families on end-of-life issues.
Demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s requirements relative to his/her age specific needs.
Demonstrate knowledge and skill in providing for patient legal and ethical concerns.
Provide mental health, alcohol and substance abuse screening and referral.
Provide crisis intervention and/or short-term counseling.
Facilitate self-determination and self-care through the tenets of advocacy, shared decision making, and education.
Practice cultural competence, with awareness and respect for diversity.
Assist with navigating the health care system to achieve successful care during transitions.
Support and maintain compliance with federal, state, local, organizational, and certification rules and regulations.
Maintain adequate working knowledge of local resources.
Maintain up-to-date knowledge of entitlement programs, eligibility requirements and benefits for state and federal assistance programs.
Pursue professional excellence and maintain competence in practice.
Each employee is responsible for implementing SJRMC’s Service Standards into their daily work: Safety, Courtesy, Effectiveness, and Stewardship
Other duties as assigned.