Social Care Housing Specialist

The Educational Alliance Inc.•New York, NY

6d•$26 - $27

About The Position

The Social Care Network Housing Specialist at Educational Alliance’s Center for Recovery and Wellness conducts housing assessments to determine participants’ housing readiness and needs. The specialist provides comprehensive case management, helps clients complete applications for housing and rental subsidy programs, and offers counseling and specific health-related social need (HRSN) services when needed. The role establishes connections with real estate brokers and landlords and uses resources such as the internet to identify available apartments. It also includes maintaining detailed participant notes and creating and managing a database of housing resources. The position initially supports services at the Center for Recovery and Wellness, with HRSN and other services expected to expand to additional community centers in the Lower East Side. Flexibility is essential as services develop. Some local travel to community sites or events is required; a monthly MetroCard or equivalent will be provided.

Requirements

Associate's or Bachelor's degree in Social Work, Human Services, Urban Planning, or a related field, or equivalent experience.
Minimum 2 years of experience in housing services, case management, or working with vulnerable populations.
Experience in pre-tenancy services, including interviews, housing search and application processes, tenant rights and eviction education, and case management or social services.
Knowledge of social care, local resources, and health-related social need principles.
Ability to assess housing needs and develop individualized housing plans.
Knowledge of local, state, and federal housing assistance programs, such as Section 8, HUD, and HRA.
Familiarity with Medicaid eligibility, benefits, and referral systems.
Excellent communication, interpersonal, and active listening skills.
Technological proficiency with data entry, recordkeeping, and screening tools.
Ability to work independently and as part of an interdisciplinary team.
Flexibility as the agency rolls out and expands enhanced care services.
Must maintain professionalism in sensitive and confidential situations.
Some local travel to community site visits or events is required.

Responsibilities

Conduct outreach to Medicaid recipients referred for HRSN and housing services.
Assess housing needs and develop individualized housing plans.
Complete applications for housing and rental subsidy programs.
Assist participants in finding temporary or emergency housing as needed.
Collaborate with care teams and community partners to ensure coordinated support.
Document interactions, referrals, and follow-ups accurately in the case management platform.
Maintain confidentiality and act with cultural sensitivity and empathy.
Develop relationships with community groups and agencies in partnership with the Center.
Adhere to agency and program-specific policies and procedures.
Attend staff meetings, trainings, and other pertinent events as recommended by supervisors.
Perform other duties as required.
Conduct housing assessments to determine participants’ housing readiness and needs.
Provide comprehensive case management, counseling, and specific HRSN services when needed.
Establish linkages with real estate brokers and landlords and use media resources to identify available apartments.
Maintain detailed participant notes and create and manage a database of housing resources.