Social and Community Service Worker - Canada Summer Job

The Mustard SEED Society•Calgary, AB

8d•Onsite

About The Position

The Social and Community Service Worker will assist community participants in accessing resources, participating in programs, as well as maintaining a safe and welcoming environment where staff, participants, and volunteers become a life-giving community that nurtures hope, health, and transformation. This role will support other Community Impact Centre programs in Calgary as needed.

Requirements

Experience working with vulnerable clientele
Empathy for the vulnerable and a desire for greater understanding concerning poverty and justice issues in an urban center
Strong computer, communication and conflict resolution skills
Strong team building skills
Be between 18 and 30 years of age
Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment
Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations
Not a member of the Immediate Family of the Employer or a member of the Immediate Family of an officer or director of the Employer
International students are not eligible participants
An Employment Background Check is required for all positions at The Mustard Seed.
Employees are to respect and not detract from The Mustard Seed’s Employment Values during their employment at The Mustard Seed.
Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer.

Nice To Haves

Diploma or degree in related field is an asset
Interest and skills in recreational activities is an asset

Responsibilities

Welcome community members, visitors, and other stakeholders into our centre; sign in guests in our information database, conduct intakes and program evaluation with guests.
Foster meaningful relationships with guests, volunteers, coworkers, supervisors, and other stakeholders.
Collaborate with guests to support positive lifestyle and behavior change through supportive daily interactions.
Promote programming to the guests and encourage them to participate in programs.
Assist community participants in accessing The Mustard Seed services, including the drop-In programs and activities, registration for pop up events, and/or booking appointments.
Assist with onsite Food Services programs as needed.
Support guests’ dignity by identifying needs respectfully and providing appropriate referrals.
Create and maintain a safe, healthy, and respectful environment for all staff, volunteers, visitors, and community participants.
Provide non-violent crisis intervention and use de-escalation techniques as needed.
Perform periodic internal and perimeter safety checks during operational hours.
Enforce guest suspensions and escalate to the Restoration Committee when necessary.
Maintain specific records such as statistics, reports, incident reports, and other computer files.
Manage and organize incoming and outgoing mail for both staff and guests, if applicable.
Foster positive relationship with donors, including greeting and thanking donors, collecting donations, and issuing proper documentation/ receipts.
Participate in all staff training and attend meetings as required.
Ensure daily tidiness and cleanliness of the work area in addition to participating in daily sanitization of high touch areas.
Maintain a high level of confidentiality and professionalism.