SOC Security Analyst - Corporate Building

Allied Universal • New York, NY

3d • $26 - $27 • Onsite

About The Position

Allied Universal is hiring a full-time SOC Security Analyst for a corporate building in Midtown, Manhattan. The role supports the client’s Regional Security Operations Center (RSOC) and Global Security Operations Center (GSOC), delivering security operations across client sites in the region. The analyst works with client leadership to support operational best practices and protect people, buildings, and assets. The position requires flexibility to work Monday through Friday, with morning, afternoon, or evening shifts available. Applicants must have SOC operator, access control, and badge experience. Pay is $25.50–$26.50 per hour.

The analyst operates the SOC and its technologies, monitors alarms and video systems, responds to incidents, and coordinates communications and responses with internal and external parties. The role also includes maintaining event logs, preparing reports, providing customer service, and monitoring multiple systems and events at once. Work environments and conditions may vary by client site.

Allied Universal describes itself as a leading North American security and facility services company. It offers a collaborative workplace and serves clients across industries including commercial real estate, healthcare, education, and government. Employment is subject to applicable background and drug screening requirements, and licensing requirements may apply under state or local law.

Requirements

• At least two years of security operations experience or previous experience in a Global Security, Command, or similar 24x7 operations center.
• Experience in basic security analysis, problem solving, preliminary inquiries, incident assessment, and triaging reports.
• High proficiency with IT applications, data entry and retrieval, and keyboard skills of at least 25 words per minute with at least 75% accuracy.
• Basic knowledge of technical security-system elements such as IP networks, servers, and LAN/WAN.
• Basic working knowledge of data protection policies such as GDPR and the need to protect sensitive information.
• Ability to remain calm under pressure and respond professionally, resiliently, and promptly to incidents, particularly emergencies, with minimal supervision where appropriate.
• Evidence of continuous professional development (CPD).
• Ability to take initiative, prioritize multiple competing assignments, and manage deadlines effectively.
• High proficiency and full functionality in Microsoft Office applications and office management technology.
• Professional, articulate conduct and good independent judgment and discretion; proven ability to keep correspondence, discussions, and materials strictly confidential.
• Ability and willingness to work overtime as needed.
• Current state driver’s license, clean driving record with no points in the prior three years, insurance meeting Company policy, and ability to operate a vehicle safely; a valid driver’s license is required for driving positions.
• Outstanding verbal and written communication skills.
• Ability to interact successfully at all organizational levels, including with clients, while working as a team player.
• At least 18 years of age for unarmed roles or 21 or older for armed roles.
• High school diploma or equivalent, or five years of verifiable experience.
• SOC operator, access control, and badge experience required.
• Applicants are subject to a background investigation in accordance with applicable law and a drug screen to the extent permitted by law.
• Licensing may be required before employment, subject to state and local laws and regulations.

Responsibilities

• Provide customer service by carrying out safety and security procedures, site-specific policies, and emergency response activities when appropriate.
• Respond calmly and effectively to incidents and critical situations.
• Conduct regular and random patrols around the business and perimeter, as client-site conditions require.
• Execute RSOC and GSOC standard operating procedures and operate the SOC in required shift patterns.
• Provide security services to local and remote client sites and staff, emphasizing the safety and security of staff, assets, and information.
• Monitor operational network video cameras and operate SOC technologies, including network video and access control systems.
• Coordinate direct actions and responses to incidents and alarm activations.
• Compile reports for the SOC Shift Manager for sharing with GPS management; provide written and verbal reports as required.
• Take telephone enquiries and maintain accurate event logs.
• Monitor and respond to critical-system alarms, including physical security system alarms and fire panels.
• Work with technical security implementations and incident management programs to deliver Global Security services.
• Serve as an initial point of contact in emergencies that may affect employee health and safety.
• Communicate effectively with internal and external responders during critical incidents.
• Foster cross-organizational relationships to support risk information sharing.
• Anticipate client needs, offer suggestions, and provide exceptional customer service.
• Monitor multiple screens, systems, and events simultaneously and shift priorities as needed.

Benefits

• Health insurance and 401(k) plans for full-time positions.
• Schedules designed to fit personal life goals.
• Ongoing paid training programs and career growth opportunities.
• Employee discounts through a perks program for restaurants, entertainment venues, and other offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED