SOC Security Analyst

Allied Universal•Shoreview, MN

About The Position

The SOC Operator monitors, analyzes, documents, and responds to security and operational events across multiple locations in a technology-driven environment. The role supports a 24/7 operations environment and requires situational awareness, multitasking, critical thinking, effective communication, and incident-management skills. The position operates access-control, video-management, ticketing, mass-notification, key-management, reporting, and threat-intelligence platforms. It also maintains detailed incident documentation and communicates promptly with internal stakeholders and client personnel. Shifts are available across first, second, and third shifts, with schedules listed as either 40 or 16 hours per week.

Requirements

At least one year of security experience, or prior law-enforcement or military experience.
Valid driver's license and at least one year of driving history.
Strong written and verbal communication skills.
Ability to prioritize multiple incidents and tasks simultaneously.
Proficiency with Microsoft Office applications and security technology platforms.
Ability to work independently with exceptional attention to detail.

Nice To Haves

Experience working in a Security Operations Center (SOC/RSOC) environment.
Experience with access-control, video-management, incident-management, and mass-notification systems.
Experience with ServiceNow.

Responsibilities

Operate and manage the S2 NetBox Access Control System, including generating reports, responding to alarms, investigating activity, and navigating system partitions.
Use the Milestone Video Management System to review and monitor video and collect evidence for investigations and security incidents across a network of more than 1,000 cameras.
Manage and respond to incidents through ticketing systems, ensuring timely, accurate documentation and closure.
Create, distribute, and manage emergency and operational communications using mass-notification platforms such as AlertMedia or Everbridge.
Administer the Traka Key Management System, including creating profiles, assigning access levels, and performing key-accountability functions.
Generate and maintain incident reports and asset information using Fusion/Salesforce platforms.
Monitor intelligence feeds through Dataminr, evaluate emerging threats, and escalate incidents according to established procedures.
Maintain detailed incident documentation and communicate promptly with internal stakeholders and client personnel.
Demonstrate situational awareness, multitasking, and sound decision-making in a 24/7 operations environment.