SOC Security Analyst - Pharmaceutical Facility

Allied Universal • Gaithersburg, MD

1d • Onsite

About The Position

The SOC Security Analyst supports the security mission within the client’s Regional Security Operations Center (RSOC) and Global Security Operations Center (GSOC). The analyst delivers operations within the GPS control room across client sites in the region and works with client leadership to promote operational best practices that protect people, buildings, and assets. The role includes monitoring security systems, coordinating responses to incidents and alarms, maintaining logs and reports, and providing security services to local and remote sites. The position is at a pharmaceutical facility in Gaithersburg, Maryland, and requires walking and standing for foot patrols and working outdoors in varying elements.

Requirements

• At least two years of security operations experience or prior experience in a Global Security, Command, or similar 24x7 operations center.
• Experience in basic security analysis, problem solving, handling preliminary inquiries, incident assessment, and triaging reports.
• High proficiency with IT applications, data entry and retrieval, and keyboard skills of at least 25 words per minute with at least 75% accuracy.
• Basic knowledge of technical elements associated with security systems, such as IP networks, servers, and LAN/WAN.
• Basic working knowledge of data protection policies such as GDPR and the need to secure sensitive information.
• Ability to remain calm under pressure and respond professionally, resiliently, and promptly to incidents, particularly emergencies, with minimal supervision where appropriate.
• Evidence of continuous professional development (CPD).
• Ability to take initiative, prioritize multiple competing assignments, and manage deadlines effectively.
• High proficiency in Microsoft Office applications and ability to use office management technology.
• Professional, articulate demeanor; good independent judgment and discretion; and ability to maintain correspondence, discussions, and materials in strict confidence.
• Ability to work overtime as needed.
• Current state driver’s license, clean driving record with no points in the prior three years, insurance meeting company policy requirements, and ability to safely operate a vehicle.
• Outstanding verbal and written communication skills.
• Ability to interact successfully at all organizational levels, including with clients, while working as a team player.
• At least 18 years of age for unarmed roles or 21 years of age for armed roles.
• High school diploma or equivalent, or five years of verifiable experience.
• Subject to a background investigation and, to the extent permitted by law, a drug screen.
• Meet applicable state and local licensing requirements, which may be required before employment.

Responsibilities

• Provide customer service by carrying out safety and security procedures, site-specific policies, and emergency response activities when appropriate.
• Respond calmly to incidents and critical situations using problem-solving skills.
• Conduct regular and random patrols around the business and perimeter.
• Execute RSOC and GSOC standard operating procedures and operate the SOC in required shift patterns.
• Provide security and safety services to local and remote client sites and staff, protecting staff, assets, and information.
• Monitor operational network video cameras and operate SOC technologies, including network video and access control systems.
• Coordinate direct action and responses to incidents and alarm activations.
• Compile reports for the SOC Shift Manager for sharing with GPS management; provide written and verbal reports as required.
• Take telephone enquiries and maintain accurate event logs.
• Actively monitor and respond to critical systems alarms, including physical security systems and fire panels.
• Work with technical security implementations and incident management programs to deliver Global Security services.
• Serve as an initial point of contact in emergency situations that may affect employee health and safety.
• Communicate effectively with internal and external responders during critical incidents.
• Foster cross-organizational relationships to support risk information sharing.
• Anticipate client needs, offer suggestions, and provide exceptional customer service.
• Monitor multiple screens, systems, and events simultaneously and shift priorities as needed.

Benefits

• Health insurance and 401k plans for full-time positions.
• Schedules that fit with personal life goals.
• Ongoing paid training programs and career growth opportunities.
• Employee discounts through the perks program, including restaurants and entertainment venues.
• Paid orientation.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED