The Security Analyst represents the entry point into the Security Operations Center. SOC Security Analyst will perform basic security monitoring; handling of common issue types; and basic incident response activities. The duties of the SOC Security Analyst include the following: Provide “eyes on glass” real-time security monitoring in a 24x7 environment by monitoring security infrastructure and security alarm devices for Indicators of Compromise utilizing SIEM and cybersecurity tools; Performing level 1 assessment of incoming alerts (assessing the priority of the alert, determining severity of alert in respect to customer environment, correlating additional details) and coordinate with Senior Analysts for high priority incidents, if necessary; Provide basic security event detection and initial triage of security events, opening tickets in designated ticketing systems within SLO and/or SLA guidelines Performing administrative routines of SOC like evaluating reports and SIEM dashboards, reviewing ticket escalations ; Incoming call handling from and initiating trouble tickets, if applicable; Provide health and availability analysis, opening tickets in designated ticketing systems within SLO and/or SLA guidelines; Follow documented escalation procedures; Identify recurring incidents for problem management purposes; Coordinate with Senior Analysts for high priority incidents. Performing various related tasks as assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree