SOC Operator M-F 2pm-10pm

Global Asset Security LLC • Marietta, GA

2d • $16 - $18 • Onsite

About The Position

Global Asset Security is seeking a highly alert, professional, and detail-oriented Security Operations Center (SOC) Operator to join our team. The SOC Operator plays a critical role in ensuring the safety and security of our clients’ properties and personnel by monitoring CCTV systems, coordinating field operations, maintaining radio communications, and dispatching officers or law enforcement in response to incidents.

Requirements

• High school diploma or equivalent required
• Proficient in CCTV monitoring software, radio communication procedures, and incident reporting systems.
• Ability to multitask in high-pressure situations with excellent situational awareness.
• Strong verbal and written communication skills.
• Dependable, punctual, and able to work independently with minimal supervision.

Nice To Haves

• Associate degree in criminal justice or related field preferred.
• Prior experience in a command center, dispatch, or security control room environment is highly desirable.

Responsibilities

• Continuously monitor live video surveillance systems for suspicious or unauthorized activity across multiple client sites.
• Track and verify the movements, patrols, and status updates of on-duty security officers using GuardConnect or other tracking software.
• Serve as the central communication hub, maintaining clear and professional radio communication with all field officers.
• Dispatch security personnel to incidents, alarms, or service requests in real-time.
• Contact local law enforcement or emergency services when necessary.
• Immediately escalate high-risk incidents to supervisors or management as per protocol.
• Document all incidents and responses in detailed activity logs.
• Serve as a point of contact for clients during the shift.
• Provide incident updates, coordinate access, and ensure transparency and responsiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED