SOC Operator (Temporary)

Concentric • Seattle, WA

2d • Onsite

About The Position

Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts. Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values: Integrity – Collaboration - Relationships – Excellence – Creativity - Results. We are currently looking to hire a temporary SOC Operator to join our team embedded with our client in Seattle! This position requires working onsite at our client's Headquarters in Seattle, WA. This is a full-time, temporary position up to 4 months with the possibility of extension based on client needs.

Requirements

• High school diploma or equivalent required
• Associate’s degree or 3 years of equivalent work experience in the Military, Law Enforcement, Government, and/or Corporate Security
• Strong Customer Service skills
• Excellent written and verbal communication skills
• Ability to read, write, and speak clearly in English
• Strong team player
• Flexibility to work all shifts, and willingness to assist the team with overtime when needed
• Proficient in Microsoft Windows and Office Suite
• Able to analyze both qualitative and quantitative metrics
• Must be able to legally work in the country where this position is located without visa sponsorship
• Must be a U.S. Citizen
• Must pass the Basic Operator Course Exam

Nice To Haves

• Prior experience in a Security Operations Center, TOC, or similar
• Bachelor’s degree in Emergency Management, Political Science, Criminal Justice, or related
• Experience with security systems, including alarm monitoring, electronic access control, and CCTV
• Ability to multitask in a fast-paced, at times stressed work environment
• Lenel access level management skills
• Comfortable with a high-tech work environment and constant learning of new tools and innovations
• Data entry or coding skills.
• Root cause analysis skills

Responsibilities

• Review CCTV footage, investigate alarms, and respond by sending a security patrol or alerting Fire services or Police as needed.
• Assist employees with all concerns that pertain to client safety and security
• Monitor travel safety and security of the client’s employees
• Notify and coordinate corporate response by distribution of advisories and other communications
• Intake, triage, and respond to active security incidents
• Notify senior managers and partner teams of relevant security incidents, often seeking guidance that informs subsequent step actions in support of the security response
• Author, review, and publish security incident case products
• Engage with response stakeholders to dispatch local security resources, collect and share information, and document incident details
• Manage multiple area access management security workflows crucial to operational success
• Provide back-up, support, and on-call function as needed
• Perform other related duties and special projects as required
• Gather and prepare reports on individual and team performance metrics
• Conduct ongoing review of multiple systems and sources to detect potential risks and proactively audit access control system connections to identify potential misconfigurations
• Cultivate an intimate understanding of space functions, owners, and occupying organizations that will allow the applicant to apply the principle of least privilege (PoLP) to individual permissions

Benefits

• The HSA medical plan covers 100% of the premium for employee-only coverage.
• The PPO medical plan requires an employee contribution for employee-only coverage.
• For both plans, Concentric covers a substantial portion of the premium for dependents.
• Concentric also offers an HSA employer contribution
• Medical FSA
• Employer-paid insurance: life, STD, LTD, and AD&D
• 401 (k) including employer match
• 7 paid holidays
• Paid leave (vacation, sick, parental)
• Annual Health & Wellness Benefit
• Pet Insurance
• National discount employee program
• Employee Assistance Program for personal needs
• Credentity Protection - Eclipse Digital Protection by Concentric
• Free access to our Risk Intelligence Dashboard and GEAR App. Providing 24/7 access to trusted risk intelligence and remote support, helping you stay informed, prepared, and protected wherever you operate.
• Dedicated Security and Intelligence Training Programs for Professional Development
• Coaching and Mentoring Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED