FCC - SOC/NOC Operations Manager

cFocus Software Incorporated • Washington, DC

2d • Remote

About The Position

cFocus Software seeks a SOC/NOC Operations Manager to join our program supporting the Federal Communications Commission (FCC). This position is remote. This position requires the ability a Public Trust clearance.

Requirements

• Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or related field
• Demonstrated experience managing enterprise-level SOC/NOC operations.
• Experience in cybersecurity monitoring, incident response, and network operations.
• Proven leadership in complex, large-scale enterprise environments.
• Strong understanding of SIEM, threat detection, and operational security practices.
• Experience supporting compliance frameworks (e.g., NIST, FISMA) and operational reporting.
• Experience with SIEM platforms (e.g., Splunk), EDR tools, and network monitoring tools.
• Knowledge of Zero Trust Architecture and modern cybersecurity frameworks.
• Experience with automation, SOAR, and threat hunting methodologies
• Certified Information Systems Security Professional (CISSP) Or equivalent cybersecurity leadership certifications

Responsibilities

• Lead and manage 24x7x365 SOC/NOC operations including staffing, shift coverage, and operational workflows.
• Oversee event monitoring, triage, escalation, and incident coordination processes.
• Ensure consistent execution of incident response procedures and escalation protocols.
• Manage operational reporting, dashboards, and situational awareness activities.
• Coordinate with cybersecurity, engineering, and compliance teams to ensure integrated operations.
• Drive continuous improvement through root cause analysis, threat hunting, and process optimization.
• Maintain SOPs, playbooks, and knowledge base for SOC/NOC operations.
• Support SLA/KPI performance monitoring including MTTD, MTTR, and response metrics.
• Lead incident response readiness including tabletop exercises and training.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager