SOAR Specialist

Keys to Change • Phoenix, AZ

12d • Hybrid

About The Position

The purpose of SOAR is to improve access to SSI/SSDI for homeless individuals—especially those affected by substance abuse and mental health conditions, who often experience difficulty in accessing such benefits. Keys to Change is an Equal Opportunity Employer and offers an attractive health and benefits package for our employees, including towards monthly premiums for Health, Dental, Long- and Short-Term Disability, and Life insurance (employee only), Paid Time Off, 403b, 8 Paid Holidays, and flexible schedule.

Requirements

• Bachelor’s degree in human services field or Public Administration or related discipline or equivalent in experience
• Familiarity with the Social Security Administration and processes for applying for state and local benefits and entitlement programs
• Experience working with DDS, SSA, Medical Records Departments, and other agencies to complete the SSI/SSDI application process
• Strive for innovation and think outside the box.
• Experience working in areas of crisis with vulnerable populations
• Multi-lingual (Spanish is a plus)
• Personal Experience with Homelessness
• Have experience working with populations experiencing homelessness
• Non-Profit Background
• Superior written and verbal communication skills (Spanish a plus).
• Demonstrated ability to communicate effectively and professionally with staff, clients, and other external contacts.
• Ability to handle sensitive material, maintaining the highest level of confidentiality and displaying sound judgment.
• Valid Driver's License/Clean 3-year MVR
• Mobility sufficient to conduct regular duties within a normal office environment.
• Ability to lift up to 20 pounds in order to safely manage office supplies and equipment

Nice To Haves

• Spanish is a plus
• Personal Experience with Homelessness
• Non-Profit Background

Responsibilities

• Identify clients that are eligible for SOAR program.
• Provide intensive assistance through the application process.
• Collaborate with partner agencies including the Social Security Administration.
• Track and enter data as it relates to SSI/SSDI applications.
• Write medical summary reports to support SSI/SSDI applications.
• Communicate with clients SSA, Medical Records Departments, and other agencies to complete the SSI/SSDI application process.
• Participate in weekly/monthly SOAR Coordination Meetings.
• Liaise with SOAR technical assistance (TA) specialist.
• Assist Housing Program Manager with SOAR presentations and trainings.

Benefits

• monthly premiums for Health, Dental, Long- and Short-Term Disability, and Life insurance (employee only)
• Paid Time Off
• 403b
• 8 Paid Holidays
• flexible schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level