Snowboard Instructor

Peek'n Peak•Clymer, NY

23d•Onsite

About The Position

Peek ‘n Peak Resort’s Snow Sports Instructors provide on-snow education to resort guests of all ages and experience levels, with an emphasis on fun and safety. The Snow Sports School teaches an average of 9,700 lesson hours, 4,500 children’s lessons, and 2,000 “Once a Week” lessons. Instructors welcome guests, provide instruction, assess student abilities and goals, adapt lessons to individual needs, and help create a safe and memorable resort experience. They work with resort teams, participate in training and events, and maintain accurate availability and lesson records.

Requirements

Demonstrate strong customer service, professionalism, and motivation to achieve predetermined objectives.
Have coaching and leadership abilities to direct diverse groups of skiers or snowboarders at all levels, and stable performance in emergency situations.
Have strong verbal and non-verbal communication skills to explain instructions and safety regulations and ensure compliance.
Possess skiing or snowboarding technical skills.
New instructors must successfully complete a mandatory on-snow training session conducted by the Snow Sports Operations Manager and Snow Sports Supervisory Team.
Meet the physical demands of the role, including optimum physical fitness, frequent skiing or snowboarding, carrying objects up to 50 pounds, and reaching, maneuvering, and positioning oneself to perform tasks.
Be able to work evenings, weekends, and holidays and flex work hours based on business need.

Nice To Haves

Prior experience as an instructor in a resort environment.
Pursuit of PSIA/AASI certification.

Responsibilities

Welcome guests and serve as a resort ambassador by answering questions about snow sports programs and pricing, identifying points of interest, and providing maps, directions, and general information.
Provide high-level instruction that creates a memorable experience for resort guests.
Work with a team to provide fun, interactive learning that meets or exceeds guest goals and expectations.
Participate in lesson line-ups at designated times for daily groups, children’s sessions, and private lessons.
Demonstrate techniques and PSIA/AASI/resort standards to teach basic skills or improve ability levels.
Assess students’ riding skills, physical fitness, ability to cope with the outdoor environment and heights, and desire to learn; select suitable terrain and lesson plans.
Tailor lessons to student assessments and goals, and attend to special needs.
Recognize changing snow and weather conditions and understand their effects on the teaching environment.
Maintain a professional attitude and class control while teaching.
Promote a culture of safety, including rules, regulations, and accountability.
Apply knowledge of resort and industry safety regulations and emergency procedures.
Thank guests at the end of lessons and guide them toward appropriate terrain.
Encourage repeat business by creating enthusiastic sliders.
Implement feedback, attend training clinics, and pursue educational opportunities to improve skills, including PSIA/AASI certification.
Collaborate with resort departments, including Rentals, Terrain Park, and Guest Services, to support the guest experience.
Assist with special events, including Ski Swap, NASTAR Race programs, and Freestyle Ski/Snowboard Camps.
Maintain accurate availability and communicate changes while considering operating hours, guest reservations, special events, and holidays; follow the resort attendance policy.
Use the time clock and track daily lessons for accurate payroll processing.
Perform other duties as assigned.