SNAP Family Worker - West

Child Development Institute•Toronto, ON

28d•$69,212•Hybrid

About The Position

As the need for mental health services grows, Child Development Institute (CDI) continues to be the steadfast support and leading provider of specialized mental health services for children and youth aged 0-18 and their families. All of our services are guided by a strength-based approach that incorporates the family and the community into the journey of supporting children and youth. Trusted with the mental well-being of our community's most sensitive members, infants and children, all of our programming is backed by rigorous research. Science is the backbone which informs our work as we evolve alongside the needs of our community. We are committed to providing services that are respectful of racial, cultural, religious, ethnic and linguistic diversity, as well as sexual orientation, age, gender and family differences. All our services are delivered by a deeply caring and compassionate team that guides children, youth and families along a mental health journey in a safe, respectful and welcoming space. Stop Now And Plan (SNAP) is an evidence-based model for children ages 6-11 that provides a framework for teaching children struggling with behaviour issues and their parents effective emotional regulation, self-control and problem-solving skills. The primary goal of SNAP is to keep children in school and out of trouble by helping them make better choices "in the moment." Reporting to the Clinical Supervisor, SNAP Clinical Program, we are looking for a Family Worker to join our SNAP West team for a contract ending March 2027, someone who wants to act as a first point of contact for families coming to us for support and services. You will draw on our evidence-based programs, playing a pivotal role in providing clinical leadership and mental health treatment for clients and guiding the overall treatment plan in a multidisciplinary context. This existing role is a full time contract role ending March 2027.

Requirements

Bachelors in Social Work, and eligible to register with the Ontario College of Social Workers and Social Service Workers (OCSWSSW). Or, a Registered Psychotherapist in Ontario.
Experience applying various mental health intervention modalities.
Experience working with children, youth, families, and groups in a therapeutic or clinical setting.
Proven organizational, analytical, and decision-making skills required from a successful group and therapy leader.
Uphold the confidentiality and security of client-related and agency information.
Effectively prioritize work in an environment of competing demands while achieving established benchmarks and key performance indicators (KPIs).
Worked with children and youth with mental health challenges.
Ability to work in a highly distractible environment with sensitivity to the uniqueness and demands of a public service agency, handling interruptions that require constant refocusing.
Confident in ability to draw on clinical background to engage in supportive counselling and different mental health interventions, to step in and manage crisis situations and to empathize and connect with people.
Exceptional listening skills and mental attentiveness, able to focus on the needs of individuals or groups, to probe, analyze, synthesize, and create true connections and engagement.
Embrace the opportunity to work with groups from diverse backgrounds and experiences and can adapt written and verbal communication style to ensure transparency, authenticity, and understanding.
Comfortable growing into the role and delivering one-on-one, family-based, and group-based therapy sessions.
Flexible to work some evenings every week to facilitate group sessions and meet with clients.
Dedicated and supportive team player.
High standards of accountability and prioritize professionalism and respect.
Open to feedback and coaching; and committed to providing the same to students and peers as requested.
Utmost respect and enthusiasm for working with children and youth.
Ability to build genuine, trusting relationships with children, youth, young adult staff, and client families.
Excel at coaching or training, providing constructive and positive feedback, supervising large and small groups, and evaluating individual and team performance.
Education, training, or experience navigating high-risk, high-emotion situations.
Calm in the face of conflict or difficulty, have a truly positive demeanor and can engage people from diverse backgrounds in conversation and activities.
Interested in what we do and how we do it; want to play a vital role in creating and fostering a positive experience with measurable outcomes that makes a genuine impact on the lives of clients and the people they interact with.
Successful completion of a Vulnerable Sector Check.
Credential verifications and references are required.

Nice To Haves

Experience working with the whole family system, including parents and caregivers, school administration and teachers, and the community, to understand how behaviours impact all aspects of a client's life.
Supervise practicum students as capacity allows.

Responsibilities

Lead assessments. You will lead and actively participate in the assessment and treatment planning process, monitor progress, analyze feedback and results, and adjust plans as needed. You will collaborate with clients and families to evaluate situations, submit data for analysis, and develop comprehensive psycho-social assessments and shared treatment plans.
Provide counselling. You will deliver mental health treatment services for children (ages 6-11) and their families as identified in the treatment plan, including individual, family, and group counselling. You will collaborate with Child Workers and liaise, consult and coordinate with additional internal and external professionals and community services to ensure effective clinical treatment.
Own case management. You will lead case management activities and case review meetings. You will initiate case conferences and recommend additional mental health services in the community. You will update client documentation in client information management systems, coordinate consent forms, and manage case closure activities. You will provide limited follow-up service to discharged clients (e.g. support, service navigation, etc.).
Maintain agency records as required. You will participate in development planning, research activities, and ongoing service evaluation, collaborating with internal and external professionals and organizations on special projects. You will conduct, contribute to, and complete assessment reports, intervention plans, closing reports, pre- and post-measures, case notes, statistics and other documentation, as required by agency standards and the client information management system. You will contribute to developing training programs and materials for other professionals and community groups. You will supervise practicum students as capacity allows.
Support our mission. You will liaise with other CDI staff, including clinicians and experts in their field, to ensure appropriate communication, service coordination, and delivery for children, youth, and their families.