SNAP CASE MANAGER FT (St. John's)

Youth Crisis Center Inc•St. Augustine South, FL
•$0 - $21•Onsite

About The Position

The SNAP (STOP NOW AND PLAN) Specialist position focuses on early intervention programs for children, ages 6 – 11, who are engaging in aggressive, anti-social behavior and have encountered police. This is a highly visible position with the children and their families and helps with the day-to-day aspects of the SNAP Program. Provides administrative support for the Specialist and Supervisor.

Requirements

  • Knowledge of SNAP Program Policies, Procedures and Performance Standards
  • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; and social and psychological norms.
  • Knowledge of group dynamics and how to manage
  • Knowledge of data collection methods for evaluating program effectiveness.
  • Excellent communication skills, both verbal and written
  • Critical thinking and problem solving skills
  • Highly organized and the ability to multi-task
  • Detail oriented and strong documentation skills.
  • Computer skills a must.
  • Effective verbal and written communication skills
  • Clearly communicate expectations
  • Ability to work with a diverse group of individuals in difficult situations.
  • Ability to remain calm in stressful situations.
  • Excellent interpersonal skills and ability to work as a team.
  • Positive, upbeat personality, with the ability to promote SNAP to community partners.
  • A high school degree.
  • A minimum of 2 years of experience in one or more of the following areas: social services, juvenile justice, grants and contracts administration, program management or administration, or program monitoring.
  • Basic and/or advanced computational skills may be necessary.

Responsibilities

  • Assists with coordinating the start-up of the SNAP Program, which includes the implementation of policies, procedures and performance standards for the Program.
  • Responsible for intakes, case management, and therapeutic work with youth and families, including client related case management decision and therapeutic interventions, as needed. Also assists with group facilitation of youth and families in programs.
  • Administers Assessments, Screenings and Measures required by the SNAP curriculum
  • Monitor program curriculum for training delivery and effectiveness.
  • Assists to ensure compliance with Florida Network contract requirements.
  • Assists the Lead, to ensure accurate and timely completion of all documentation for programmatic, administrative, compliance and fiscal responsibility.
  • Conduct client file reviews as needed and within designated time frame
  • Responsible for the routine inspections of all SNAP areas, ensuring that equipment is properly setup, supplies are readily available, cleanliness of rooms, and others areas designated on the SNAP inspection checklist
  • Participate in community activities in order to promote the SNAP Program and to build collaboration with community partners.
  • Facilitate groups for the participants of the SNAP program, utilizing the evidenced based SNAP curriculum.
  • Meet with individual and family participants outside the group environment for either 1;1 or family support, as needed.
  • Participate in monthly team meetings, bi-weekly consultations, and staff meetings.
  • Assist with client and family transport as needed
  • Attending required training as determined by the SNAP Program contract.
  • Responsible for completion of training objectives within the established timeframe.
  • All other duties as assigned.
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