SNAP® Case Manager Youth Justice (7368)

Lutheran Services Florida • Fort Myers, FL

3d • Hybrid

About The Position

Lutheran Services Florida (LSF) is seeking a talented SNAP® Case Manager (Youth Justice) to make an impact in the lives of others. This role is responsible for the day-to-day case management and system navigation of the SNAP® program, focusing on youth justice. The position involves facilitating the SNAP® curriculum, liaising with community partners, and ensuring timely data reporting. The Case Manager will utilize a strength-based perspective to help youth and families improve their quality of life by engaging families, advocating on their behalf, initiating change agent activities, helping them access community supports, teaching problem-solving skills, modeling productive behaviors, and assisting in the successful completion of developmental milestones. The role operates under the supervision of the SNAP® Coordinator.

Requirements

• A Bachelor’s degree in Social Work or a related field.
• 1-3 years’ experience with structured groups and parent education groups is required.
• Excellent communications skills (verbal and written) are essential.
• A solid knowledge of the rules of grammar and punctuation are required.
• Basic computer skills that allow for creating Word and Excel documents are required.
• The ability to upload videos to Dropbox and use Video Conferencing Programs like Zoom is required.
• Must have knowledge of methods of compiling.
• Must have knowledge of problem solving techniques.
• Must display professionalism in the day-to-day operations of the office, which includes response to feedback, direction, suggestions, accepting responsibility, working as a team player, volunteering when needed, reporting whereabouts, promoting a cohesive working environment.
• Must also display professionalism in communications and on-going working relationship with outside agencies and organizations.
• Ability to service all circuit 20.
• Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.
• Adherence to Florida Law including but not limited to statute FS 744 and Chapter 39.

Nice To Haves

• community/agency liaison experience is desired.

Responsibilities

• Completes staff training as required by SNAP® and agency.
• Completes intake assessments for SNAP® including all required pre and post assessments.
• Responsible for the day-to-day case management and system navigation of SNAP®.
• Follows up on incoming referrals and schedules clients for intakes appointments.
• Monitors youth and family's progress through weekly compliance calls.
• Facilitates SNAP® curriculum within the fidelity of the model.
• Liaises with relevant community outreach responsibilities including, but not limited to community relations with: agencies including schools, community-based agencies, local DCF and DJJ community partners, state attorneys’ offices, and Police Departments to enhance outreach.
• Completes data reporting requirements for intake assessments and ongoing weekly data reporting requirements to all relevant systems in a timely manner (examples include: NETMIS, JJIS, Dropbox, and ASEBA, etc.).
• Ensures weekly materials are prepared and ready for SNAP® groups including handouts, manuals, and all other required items.
• Supports the SNAP® Coordinator with organization of food arrangements as needed.
• Participates in pre-briefing and de-briefing meetings weekly with other SNAP® Team members.
• Participates in weekly consultation calls with the Florida Network.
• Prepares technology that is required for weekly group delivery.
• Utilizes a strength-based perspective to help youth and families strengthen and manage the quality of their lives.
• Works under the supervision of the SNAP® Coordinator and participates in staff meetings as requested.

Benefits

• Medical, Dental and Vision
• Telehealth (24/7 online access to Doctors)
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays + 1 floating holiday
• Generous PTO policy (starting at 16 working days a year)
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level