About The Position

A Japanese manufacturing company in Chicago, Illinois is seeking an SMT Process Engineer/Technical Center Lead to lead and manage Technical Center activities. The role includes customer demonstrations, proof-of-concept builds, advanced applications, and troubleshooting complex SMT equipment and production-line issues. It provides hands-on process engineering and technical leadership to support customer requirements and successful application of SMT technologies. The position requires strong software aptitude and effective use of advanced manufacturing technologies and digital tools. The lead evaluates and applies emerging technologies and capabilities in customer and production environments, supporting continuous improvement and the advancement of SMT processes and applications. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with an eight-hour workday and a one-hour break. Saturdays, Sundays, and holidays are off. Domestic and international travel of up to 15% is required.

Requirements

  • Bachelor’s degree in engineering, or equivalent directly relevant industry experience.
  • At least 10 years of experience in SMT process engineering or a closely related technical field.
  • Demonstrated ability to independently lead customer demonstrations and technical evaluations.
  • Advanced troubleshooting capabilities across mechanical, electrical, software, programming, material-handling, and process-related issues.
  • Knowledge of smart factory systems.
  • Ability to analyze production and machine performance, identify root causes, and develop practical corrective actions.
  • Ability to travel up to 15% domestically and internationally.
  • English language.

Responsibilities

  • Oversee daily Technical Center operations, including scheduling, priorities, safety, appearance, and customer readiness.
  • Plan and lead customer demonstrations, technical evaluations, product trials, training activities, and proof-of-concept builds from preparation through final presentation and follow-up.
  • Work with customers and internal teams to define application requirements, demonstration objectives, process conditions, and measurable success criteria.
  • Configure, program, operate, and optimize placement equipment and support SMT line systems.
  • Troubleshoot machine, software, mechanical, electrical, material-handling, programming, and process-related issues.
  • Maintain Technical Center equipment, feeders, tooling, software, spare parts, boards, materials, and consumables in an organized and operational condition.
  • Demonstrate smart factory and connected-line capabilities, including Industry 4.0 concepts, MES connectivity, production data, automation, and applicable line communication standards.
  • Prepare demonstration reports, technical summaries, process recommendations, training materials, and customer-facing technical documentation.
  • Support major trade show activities.
  • Perform other duties as assigned by the manager.

Benefits

  • Health insurance, including medical, dental, and vision coverage: 100% coverage for the individual and 50% coverage for dependents.
  • Life insurance.
  • 401(k).
  • Paid vacation: 10 days per year.
  • Weekends and holidays off.
  • Promotional programs available.
  • Bonuses available.
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