Smokehouse Pit Master

Lowes Foods•Mount Pleasant, SC

About The Position

The Smokehouse Pit Master builds guest loyalty through personal interactions and genuine relationships while providing a brand-aligned experience and maintaining operating standards. The role centers on smoked meat and creating a fun, engaging Smokehouse department through guest interaction, samples, suggestive selling, and character performance. The Pit Master oversees Smokehouse service and operations, supports staff training and performance, and handles product preparation, receiving, ordering, stocking, guest service, and light meat cutting as needed. The position also maintains product quality, sanitation, safety, merchandising standards, and required HACCP product information logs. Pay starts at $20 per hour.

Requirements

Friendly, energetic, and outgoing personality.
Ability and willingness to actively engage guests and have fun with them.
Willingness to perform in front of large crowds and draw attention to the Smokehouse department.
Ability to perform multiple tasks simultaneously.
Ability to stay in character.
Ability to work well with others.
Ability to lift 25 pounds consistently and 50 pounds occasionally.
Previous meat cutting or trimming experience.
Ability to read and understand information and directions.
Knowledge of deli and meat department operations.
Ability to supervise people, including training and development.
Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
Effective communication, guest service, and selling skills.
Must be at least 18 years old.
Ability to bend, kneel, and stand for extended periods.
Ability to communicate effectively with and take direction from supervision.
Ability to work well with computers.

Nice To Haves

Previous culinary knowledge and/or background preferred.

Responsibilities

Become the store’s dedicated Pit Master for smoked meat while on the sales floor.
Interact with guests and hosts in a fun, friendly manner to create an engaging environment.
Ensure Smokehouse staff provides fun, friendly, and engaging service.
Engage guests with freshly prepared Smokehouse samples and suggestive selling.
Demonstrate superior guest service at all times.
Perform activities outlined in the Pit Master character performance description and stay in character.
Operate the department according to merchandising and operational standards.
Ensure products for sale meet Lowes Foods quality standards.
Maintain department sanitation and safety according to Lowes Foods standards.
Provide guidance, orientation, training, and feedback to Smokehouse staff.
Perform product preparation, receiving, ordering, stocking, and guest service as needed to achieve standards.
Maintain HACCP-required product information log sheets as necessary.
Perform light meat cutting duties as needed.
Perform other duties assigned by management.
Make PA announcements.