SMB Account Executive

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8d•$45,000 - $50,000

About The Position

The SMB Account Executive focuses on growing revenue and long-term success within our existing customer portfolio. You’ll use thoughtful, consultative upsell strategies to help customers move to a higher software tier and adopt marketing and retention tools that support their business goals.

Requirements

1+ years of professional sales experience, ideally in SaaS and/or the health and wellness industry
Experience using CRM tools (Salesforce preferred)
1+ years of experience preparing and presenting customer business reviews and/or packaged proposals
Strong consultative selling and discovery skills, with comfort guiding customers through options and tradeoffs
Confident presentation skills, including communicating effectively with executive-level stakeholders
Strong written and verbal communication skills
Proficiency with Microsoft Suite (Excel, Word, PowerPoint, Outlook)
Comfort learning web technologies and working in a fast-paced, deadline-driven environment

Responsibilities

Consult with existing class-based customers to understand goals, surface needs, and recommend the right solutions
Proactively initiate customer outreach across channels (calls, emails, follow-ups, and demos) based on customer preferences
Build and run a personal sales operating rhythm (daily, weekly, monthly) to consistently exceed targets and reduce churn
Deliver clear, compelling product demonstrations and customer-facing recommendations tied to business outcomes
Stay current on product updates, releases, partner offerings, and relevant industry trends
Manage your pipeline and opportunities in Salesforce.com to track progress, activity, and next steps
Forecast results monthly and quarterly with accuracy and consistency