SmartCOMM Development Lead

Glint Tech SolutionsNew York, NY

About The Position

We are looking for an experienced SmartCOMM Development Lead to join our team on a contract basis. This role will involve leading SmartCOMM configuration and development, including templates, shared content, XPath, and rules. The lead will drive end-to-end delivery, encompassing design, build, testing, and production readiness. Responsibilities also include performing impact analysis and supporting large-scale template updates, as well as collaborating with onshore/offshore teams to ensure quality deliverables.

Requirements

  • 8–10+ years of SmartCOMM experience in enterprise CCM
  • Strong expertise in templates, rules, XPath & integrations (JSON/XML)
  • Experience with CCM migrations & core system integrations

Nice To Haves

  • Insurance domain
  • SmartCOMM Cloud
  • go-live support

Responsibilities

  • Lead SmartCOMM configuration & development (templates, shared content, XPath, rules)
  • Drive end-to-end delivery – design, build, testing & production readiness
  • Perform impact analysis & support large-scale template updates
  • Collaborate with onshore/offshore teams & ensure quality deliverables
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