Small Engine Parts Associate
About The Position
The Small Engines Parts Associate is responsible for providing excellent service to our customers. They will also stock, sell and order various small engine parts. This role involves processing special orders, assisting customers with warranty claims, and communicating with manufacturers and vendors. The associate will also be responsible for ordering, receiving, and maintaining small engine parts stock levels, utilizing computer systems for customer work orders, and filing warranty claims in a timely manner. Additionally, the role includes assisting customers with loading and unloading products, contacting customers regarding work completion dates, processing customer payments, and demonstrating awareness and compliance with Loss Prevention and safety policies.
Requirements
- Great communication skills
- Proficiency working with computer systems to enter jobs, file warranty information and assist with finding parts
- Able to work evenings when needed and at least every other weekend
- Able to pass a background check
Nice To Haves
- Prior Retail experience preferred
Responsibilities
- Provide excellent service and an exceptional shopping experience.
- Process special orders, assist customers with warranty claims, and communicate with manufacturers and vendors.
- Order, receive and maintain small engine parts stock levels.
- Utilize computer systems to initiate and complete customer work orders.
- File warranty claims in a timely manner.
- Assist customers by loading and unloading products.
- Contact customer regarding work completion date.
- Process customer payments for work completed at a register.
- Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures.
Benefits
- Medical
- Prescription
- Dental
- Vision
- Short & Long Term Disability
- Life Insurance
- Ancillary Benefits
- Identity Theft Protection
- Pet Insurance
- All major Holidays & Birthday off
- Advanced Leadership Training Programs
- Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!
- Internal recognition programs
- 401(K) with company match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
