Small Business Sales Manager - East Bay Area, CA

U.S. BankConcord, CA
Onsite

About The Position

Leads a team of Small Business Specialists responsible for delivering financial solutions to business clients with annual revenues between $500K and $2.5 million within an assigned market. This role focuses on driving sales growth, building strong customer relationships, and ensuring compliance with company standards. Works closely with internal partners to implement strategies that support business objectives and foster a customer-first culture.

Requirements

  • Typically a Bachelor's degree, or equivalent work experience
  • Typically four or more years of sales management experience

Nice To Haves

  • Strong leadership and coaching abilities with a focus on team development.
  • Thorough knowledge of Small Business Banking products and services, knowledge of the industry type, operating cycles, and business financials
  • Effective recruiting and talent building skills
  • Excellent communication and relationship-building skills.
  • Ability to manage multiple priorities and adapt to changing business needs.
  • Experience in driving proactive sales strategies and building high-performing teams.
  • High level of expertise in customer communication and presentation skills
  • Previous sales leadership experience
  • Previous remote and multi-site management experience preferred
  • This position also requires 10 or more hours of driving per week

Responsibilities

  • Provide leadership and coaching to a team to achieve sales, revenue, and customer experience goals.
  • Develop and execute strategies to expand market share and strengthen client relationships.
  • Support team development through training, mentoring, and performance management.
  • Collaborate with internal stakeholders to deliver integrated solutions and drive business results.
  • Monitor performance metrics and ensure adherence to risk and compliance requirements.
  • Promote innovation and adoption of digital tools to enhance efficiency and customer engagement.

Benefits

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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