Catering Operations Area Lead (South Bay/East Bay)

Zerocater • San Jose, CA

13h • Hybrid

About The Position

The Catering Operations Area Lead will manage daily meal operations for high-profile clients, focusing on logistics at the core of our business. This hands-on role is ideal for those who thrive in fast-paced environments, enjoy problem-solving, and feel proud when customer satisfaction is at its highest. At Zerocater, we promote career growth, offering opportunities in a dynamic industry. Reporting to the Catering Operations Area Manager, you'll play a key role in enhancing workplace dining experiences. If you're a proactive leader eager to make an impact, this is the perfect role for you!

Requirements

• Experience training and leading a team
• Background in hospitality and food service is a must; catering experience is a plus
• Detail-oriented and able to stay focused and organized while multitasking
• True team player, willing to collaborate with others to ensure smooth execution
• Responsible and an attentive candidate that can work effectively with little supervision
• Able to lift at least 40 pounds
• Able to kneel, crouch and bend
• Able to walk up and down flights of stairs
• Able to stand & walk for 3-4 hours on shift
• A valid driver’s license and ability to pass a MVR

Nice To Haves

• catering experience is a plus

Responsibilities

• Support Onsite Teams: Cover planned absences as scheduled and cover unplanned absences as needed
• Train/Lead by Example: Train new On-Site Specialists and ensure consistency in quality and level of service provided aligns with Zerocater standards
• Facilitate Inventory: ordering and transfer of Catering supplies from the Zerocater office to our various client sites throughout your assigned area
• Customer Experience: Greeting guests, interacting to ensure they are satisfied with the service, responding to requests, and addressing any questions/concerns they may have
• Misc: Other tasks as designated by department management

Benefits

• 401k match with immediate vesting (we match up to 3% of up to 6% that you defer)
• 2 weeks of PTO, 11 paid holidays, 5 days of sick time, plus 8 hours of volunteer time
• Low to no-cost comprehensive health, dental and vision coverage (Anthem Blue Cross)
• Employee Assistance Program (EAP) that addresses the mental and emotional well-being of our team members
• $100 monthly wellness stipend
• $35 monthly cell phone stipend
• Commuter Benefits: Pre-tax money that can be used for parking or public transportation
• Equity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed