Small Business Development Specialist

Unum•Columbia, MD

1d•$45,600 - $86,200•Hybrid

About The Position

The Small Business Development Specialist (SBDS) will be instrumental to the success of the Small Business Distribution Team. The incumbent will contribute to the execution of sales support activities that maximize revenue generation. The SBDS will be tasked with consistently identifying and implementing process efficiencies that positively impact our Brokers and Clients. The SBDS will work closely with Small Business Consultants (SBC’s), internal Home Office partners, Field Office partners, and external customers to drive consistency and growth through Enrollments, Renewals, Plan Changes, NLOC, activity reporting, etc.

Requirements

Bachelor’s degree or equivalent business experience required
Experience in the employee benefits industry preferred
Full understanding based on assignment of the Unum US or Colonial Life product and service portfolio preferred
Solid growth and sales orientation
Solid communication skills – both written and verbal
Proven negotiation, persuasion and presentation skills
Proven ability to think strategically and act tactically
Solid problem solving/creative problem resolution abilities
Strong Microsoft Office skills – Word, PowerPoint, Excel
Solid technical aptitude - ability to utilize and leverage technology and systems
Solid organization skills/ability to manage multiple priorities/deadlines
Strong business acumen
Ability to partner with a close team and develop strong business relationships
Ability to manage conflicts
Energetic, outgoing, thrives in a high volume environment
Takes initiative/Results oriented

Responsibilities

Drive Small Business Sales Support & Market Development Activities
Support Small Business pre-sale, preparation of presentations, broker call prep, marketing materials, benchmarking, and competitor analysis
Perform proactive review and analysis of inforce block; manage/monitor process to support identification of cross-selling opportunities; drive quote process with SBC team; work closely with internal team on proactive quotes from inforce block
Compile broker summary profiles and provide profit and persistency analysis
Assist Small Business leadership team on delivering broker development programs
Work closely with SBC, Broker and other internal partners to follow-up on quote activity and gather missing information to ensure full submission/financial recognition
Assist with Hub reporting and data management to drive activity and results
Small Business Enrollment/Re-Enrollment Coordination and Support
Provide consultative guidance to SBCs on all associated enrollment activities and overall strategy
Complete enrollment event submissions and technology requests
Follow up as needed to drive maximum policyholder comprehension/participation
Small Business Renewal Support
Assist leadership and SBCs with the overall management of small business renewals
Provide account research and recommendations including NLOC opportunities
Assist with delivery and follow up as needed to ensure timely renewal acceptance and follow through
Small Business Account Maintenance
Manage financial and non-financial GPCs including submission, information procurement, and required implementation assistance
Complete Broker of Record change requests
Act as the Salesforce.com subject mater expert for the Hub – includes driving contact management organization and consultation to SBCs
May perform other duties as assigned

Benefits

Award-winning culture
Inclusion and diversity as a priority
Performance Based Incentive Plans
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments
Healthcare benefits (health, vision, dental)
Insurance benefits (short & long-term disability)
Paid time off
401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not.