Small Business Banker

Alpine Bank•Grand Junction, CO

1d•$21 - $27•Onsite

About The Position

The Small Business Banker is the ambassador for developing, managing, and expanding treasury solutions with small business clients. Building on the PBR role, this position requires proficiency in working with customers – primarily over the phone – to help fulfil business owners’ needs with advanced knowledge of business banking products, credit fundamentals, and treasury services.

Requirements

Strong consultative sales skills with the ability to build and deepen small business relationships.
Advanced knowledge of business banking products, treasury services, and digital banking platforms.
Ability to set up and explain Bill Pay, ACH origination, wire agreements, and other cash management tools.
Familiar with business financial statements, cash flow, and credit fundamentals.
Excellent communication and interpersonal skills, with the ability to engage business owners and decision makers.
Strong problem solving skills and the ability to manage complex client needs.
Proficiency in Microsoft Office programs, including Excel, Word, and Outlook.
Ability to work independently and assist in business portfolio management.
High School Diploma or General Education Diploma (GED) equivalent required.
Possession of, or ability to obtain, a valid State of Colorado Driver’s License is required.
A minimum of 3 years working as a Personal Banking Representative II, Lead PBR, Operations Specialist; or Three years of experience working on frontline at a financial institution, preferred.
Sales and service experience within a banking environment is preferred.

Nice To Haves

Associate’s or Bachelor’s Degree is a plus.
Bilingual abilities are a plus.

Responsibilities

Provides consultation, enrollment and training of essential business services.
Conducts payment solutions conversations with small business clients to understand operational needs, cash flow cycles, and long term goals.
Recommends and implements business banking products with client referrals from Retail.
Sets up and assists clients with basic ACH origination agreements, wire transfer agreements, merchant processing, credit cards, and other cash management services to structure entitlements, dual control and ensure appropriate risk controls.
Provides guidance on digital banking tools, fraud prevention practices, and account security.
Partners with internal teams to deliver seamless product onboarding and consultation of client needs.
May conduct business development activities, outbound calling to the top 2% of the small business segment.
Ensures compliance with all applicable banking regulations, including KYC/AML requirements and treasury service risk controls.
Maintains expert-level knowledge of business entity documentation and account structures.
Regular and reliable on-site attendance is required as an essential function of this position.
Performs other duties as assigned.